A collective lawsuit against Orange could be the answer to forcing this company to wipe the slate clean and release its victims, allowing them to find alternative bb arrangements that work correctly and with adequate and professional support to enable reasonable response and repair criteria.
This could be the answer to the question of whether Orange has breached its terms and conditions for sure!
Anyone have any thoughts?
_________________ Spread the word and let's get some action going!
Orange Fightback
A collective lawsuit against Orange could be the answer to forcing this company to wipe the slate clean and release its victims, allowing them to find alternative bb arrangements that work correctly and with adequate and professional support to enable reasonable response and repair criteria.
This could be the answer to the question of whether Orange has breached its terms and conditions for sure!
Anyone have any thoughts?
Not a chance. Orange have you, me and every other poor sod over a barrel. We agreed to their terms and Conditions, which form the contract. They've covered their backsides so well.
Negligence - covered with the following phrase 'tort (including negligence)'
Service - cover as follows 'We agree to notify our network providers of any issues concerning Broadband that you bring to our attention, but we cannot guarantee rectification of these issues by such network providers.'
Stable Connection - as follows 'We do not warrant that the Services will be interruption-free'
Unfortunately, I think that about covers all the concerns you raised.
Remember, no matter how bad the contract is, it is a legally binding document and any court of law will accept it as such.
If you think there is a case to answer then take it to the CISAS. They will adjudicate in a non legal capacity. I am sure that if you could show negligence, lack of proper care, etc. they would rule in your favour. If you lose then all you have lost is your time and effort. Lose in a court and it will cost you an arm and a leg. CISAS can also award compensation covering such things as time in dealing with issue, costs such as phone calls, letters, etc. CISAS are at www.arbitrators.org/cisas/index.asp Some interesting adjudications can also be found here on similar grounds to what you have mentioned. Orange like all providers are required to enlist wtih such an adjudication service under current regulations. They happen to have chosen CISAS. Any adjudication is binding on the provider but not you. You just can't lose but you could in a court.
Not a chance. Orange have you, me and every other poor sod over a barrel. We agreed to their terms and Conditions, which form the contract.
Maybe most of you, but my real problems started after I'd left Orange - and their T & Cs behind. As far as I'm concerned, I was no longer an Orange customer, and so not bound.
A collective lawsuit against Orange could be the answer to forcing this company to wipe the slate clean and release its victims, allowing them to find alternative bb arrangements that work correctly and with adequate and professional support to enable reasonable response and repair criteria.
This could be the answer to the question of whether Orange has breached its terms and conditions for sure!
Anyone have any thoughts?
Not a chance. Orange have you, me and every other poor sod over a barrel. We agreed to their terms and Conditions, which form the contract. They've covered their backsides so well.
Negligence - covered with the following phrase 'tort (including negligence)'
Service - cover as follows 'We agree to notify our network providers of any issues concerning Broadband that you bring to our attention, but we cannot guarantee rectification of these issues by such network providers.'
Stable Connection - as follows 'We do not warrant that the Services will be interruption-free'
Unfortunately, I think that about covers all the concerns you raised.
Remember, no matter how bad the contract is, it is a legally binding document and any court of law will accept it as such.
If you think there is a case to answer then take it to the CISAS. They will adjudicate in a non legal capacity. I am sure that if you could show negligence, lack of proper care, etc. they would rule in your favour. If you lose then all you have lost is your time and effort. Lose in a court and it will cost you an arm and a leg. CISAS can also award compensation covering such things as time in dealing with issue, costs such as phone calls, letters, etc. CISAS are at www.arbitrators.org/cisas/index.asp Some interesting adjudications can also be found here on similar grounds to what you have mentioned. Orange like all providers are required to enlist wtih such an adjudication service under current regulations. They happen to have chosen CISAS. Any adjudication is binding on the provider but not you. You just can't lose but you could in a court.
Thanks
_________________ Spread the word and let's get some action going!
Orange Fightback
I do feel disgusted though when I experience the handywork of fat cats from all the privitized companies in this country.
They laugh at their customers whilst filling their pockets, bellies, and wives/girl/boy friends egos!
We live in a country full of greedy, selfish, cold hearted scumbags whose only desire is getting one over on the next man and amassing as much money in the bank as possible!
I do however believe that the pendulum will swing back and we will once again live in a country where people care about each other and doing a good job and offering an outstanding service will once again be the watchwords!
The only way that will come about is by ridding this country of all the greedy,crooked,bent,backsliding,criminal,sons of bitches that are running the major companies, running the country, judging who is right and wrong based on laws that can only have come from the diary of an inmate of some insane assylum and being a member of the nazi style ss club that is supposed to serve and protect instead of acting like mindless stealth tax collectors who would shop their own grannies!
The only way to deal with trash is to treat it like trash and dump it straight into the bin with all the rest of the garbage!
Don't get mad; just get even!
_________________ Spread the word and let's get some action going!
Orange Fightback
A collective lawsuit against Orange could be the answer to forcing this company to wipe the slate clean and release its victims, allowing them to find alternative bb arrangements that work correctly and with adequate and professional support to enable reasonable response and repair criteria.
This could be the answer to the question of whether Orange has breached its terms and conditions for sure!
Anyone have any thoughts?
Not a chance. Orange have you, me and every other poor sod over a barrel. We agreed to their terms and Conditions, which form the contract. They've covered their backsides so well.
Negligence - covered with the following phrase 'tort (including negligence)'
Service - cover as follows 'We agree to notify our network providers of any issues concerning Broadband that you bring to our attention, but we cannot guarantee rectification of these issues by such network providers.'
Stable Connection - as follows 'We do not warrant that the Services will be interruption-free'
Unfortunately, I think that about covers all the concerns you raised.
Remember, no matter how bad the contract is, it is a legally binding document and any court of law will accept it as such.
If you think there is a case to answer then take it to the CISAS. They will adjudicate in a non legal capacity. I am sure that if you could show negligence, lack of proper care, etc. they would rule in your favour. If you lose then all you have lost is your time and effort. Lose in a court and it will cost you an arm and a leg. CISAS can also award compensation covering such things as time in dealing with issue, costs such as phone calls, letters, etc. CISAS are at www.arbitrators.org/cisas/index.asp Some interesting adjudications can also be found here on similar grounds to what you have mentioned. Orange like all providers are required to enlist wtih such an adjudication service under current regulations. They happen to have chosen CISAS. Any adjudication is binding on the provider but not you. You just can't lose but you could in a court.
While a contract is a legally binding document, it does not supercede English statute or common law.
For example, if I had you sign a contract that stated I was allowed to punch you everytime you said the word, 'monkey', does that make it legal?
Everybody needs to get away from this idea that to lose in a court against Orange would cost a fortune, it wouldn't, (around £30 if you do it right, £130 if it gets to allocation questionaire stage).
Besides, the liklihood of it going to court is remote in the extreme for a number of reasons. Imagine you did get into a courtroom and won, this opens the floodgates for thousands of other similar claims, (small claims can't set precedent but their rulings can be referred to). Imagine how much Orange's legal team costs them an hour.
To set the record straight on this I'm going to do it. I will today start a new thread detailing my actions and see where we go.
Not a chance. Orange have you, me and every other poor sod over a barrel. We agreed to their terms and Conditions, which form the contract.
Maybe most of you, but my real problems started after I'd left Orange - and their T & Cs behind. As far as I'm concerned, I was no longer an Orange customer, and so not bound.
Hello,
Just found this site - I thought I was just being picky!! I've had loads of problems with Orange including 14 days with internet down!! For information the only legally binding contract in the UK is for the transfer of land and property. Any other is a statement of reasonableness - if you have a problem and take it to court and can prove, or have a judge agree that a company has acted unreasonably you will win your case. I know I've done it twice with landlords and won.
...and I did it with banks on multiple occasions and they paid me a reasonably large amount of money to go away.
A fellow bank charge crusader I'm a moderator on www.penaltycharges.co.uk and have claimed back over £10,000 for myself and family. The group itself (part of the Consumer Action Group) has claimed back well over a million pounds. Never a courtroom in sight
i totally agree.... one thing i think we are all forgetting here is .....
how can Orange expect ANYONE to pay for something that DOES NOT WORK ?
I for one will pursue any monies they take from my credit card without authorisation and believe me it will cost them a LOT more in both monetary terms and adverse publicity.
They cannot get away with this and should NOT expect payment for something that is not able to be used for the purpose it is intended.
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