Never used Forums, sorry if I get it wrong but I need help!!!
I've been paying for Orange Broadband Wireless & Talk since October last year and still cannot make the free phone calls. All I get is an engadged tone when I connect phone to the 'Deadbox'.
I've been at least 8 hours on the phone trying to get it sorted and spoken to at least 10 different folk!
Everything is connected correctly and I'm getting 7.6MB connection, what am I doing wrong?
Try forcing a new IP address as follows:
goto: 192.168.1.1 (type into web address bar)
- click on link, 'access to configuration pages'
- enter un & pw 'admin' & 'admin'
- select internet connection 'change'
- look about half way down the page. You will see following info:
Status: Connected
IP Address: 63.142.65.21 (number will be different
etc.......
- below this info there is a disconnect button. Click this.
- eventually it will revet back to this page and status will be 'synchronised'. When this happens the button will now say 'connect'. Click this.
- eventually it will revert back again and show connected again. The IP address will have changed.
There are a few rogue IP addresses in the normal Orange dynamic range that just don't work properly with the Talk service. Those starting 63 are the worst, 84 are the best. This should give you a fix. If not call Orange tech and insist that this issue is escalated manually.
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