Since thursday 18/01/07 I have apparently been connected at 8.1 Mbps after what I assume is a line upgrade, described in an Orange e-mail as "Even faster Orange Broadband – for free" They said the work would be carried out on 10/01/07 and would take half an hour.
Unfortunately I havent been able to use the internet since, and I still haven`t been able to get through to Support on the phone.
I`ve tried a few things suggested on the Orange Support website with no luck
I can connect and browse Google website including Google video, groups etc but cannot move to any other website via hyperlink, bookmark or address bar.
Have tried ping test and reinstall of DUN, TCP/IP,Winsock,regsrv32_dlls java install, re install of Windows etc and still cannot browse properly.
I am using Windows 98se and Opera (have installed Internet Explorer also but still cant browse outside Google.)
Anyone got any ideas, I`ve sent an e-mail to Orange but I`m not holding my breath!
I was about to say you had a virus but then you said you had reinstalled Windows.
Can you ping other addresses?
start > run > cmd
then at the prompt type: ping Orange.co.uk
tried to ping Orange.co.uk and also 195.92.248.7 with no success, got "request timed out" - other addresses the same.
I eventually got through to Support on the phone who told me to upgrade to IE6 as "Opera is not supported by Orange Broadband"- I downloaded the full program from another computer and loaded it on my machine, reset it and even tried IEFix but still nothing, strangely I`ve been able to connect to one or two sites via hyperlinks on the google video website but browsing the internet is still a no go and I can`t download anything including an AVG anti virus update which couldnt connect to the server - this was the first thing to bring my attention to the problem when I first connected at "8.1 Mbps" last thursday.
# Copyright (c) 1994 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows 98
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the computer name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
if it has more web addresses chances are you have spyware or a virus that is causing the trouble
I`ve got a HOSTS and a HOSTS.SAM and they both look like yours (I reinstalled win98se on saturday)
I still think I`d like to check for spyware/viruses could you recommend any good freeware?
thanks in advance
incidentally, I`m running IE6 (mainly because Orange don`t support Opera and told me installing IE6 would fix everything) and Opera 9 - do you think having two browsers is related to the problem?
I swapped my speedtouch 330 over to this machine - XP and Opera and touch wood its going OK, so I assume it must be a Win98se related problem on the other computer
Just going to check this topic which looks very similar
Back in business and browsing again thanks to Tweakmaster and Tralf
Quote:
To fix this problem, download a free product called Tweakmaster from http://www.tweakmaster.com/dow...nload.php (Note there is a professional version and a free version - the free version worked for me).
When you run the program, choose the Connection Optimization Wizard. Click Next on the introductory screen. On the next screen, choose the DSL or Cable Modem option. On the Broadband Connection screen check the box for "I need a username and password to connect". On the Network Interface screen, choose All Interfaces. On the Optimization Strategy screen, choose Strategy #1.
On the final screen, click Apply (and allow the program to re-boot the system for you).
That's what I did and when it re-booted, all web access was restored.
I don't know in detail what values it has set in the registry behind the scenes. But whatever they are, they seem to work for this PC. It might be that other optimisation strategies would work on other PCs.
I couldn't for the life of me figure out what was causing this problem. Given that some pages worked and others didn't, it must be something to do with the content of the page. Since the whole system doesn't really care WHAT is in the network traffic, it must be something to do with the SIZE of the data. One thing I noticed was that the pages which could be successfully accessed (see the earlier post from nepcs001) all had very lightweight content. Maybe it only worked on web pages for which the whole of the content fits into a single network packet.
I would be interested to hear if anyone else manages to fix the problem in the way I have described above.
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