Unable to receive/send email in Outlook using pop.orangehome.co.uk receive pop up prompt for username and password and following error message :
There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
username/password are correct can access email on Orange webpage, also my wanadoo email account is authorising okay. Is there problem with server ? this occurs on both wanadoo broadband connection and Orange dialup on my other machine.
Join the club - it really seems to be a problem at their end, but they say not. That's at least Three of us on this forum with the same problem. I spent the best part of 3 days altering everything on my computer, sometimes things work, mostly they don't.
I have been having problems retreving email for months now. I would click send and receive and after a while it would ask me for my password (which was saved and CORRECT?) Every now and again after many times of hitting S+R it would manage to connect and bring down my mail.
I noticed that you could solve this by logging into webmail, this seems to 'jump start' the POP in outlook into working??
I use AVG which (somewhat annoyingly) is set to scan every email.
I noticed that, just before it actually managed to connect, the AVG scan would say 'connecting to 193.252.22.136', then it would retrieve the email.
It wasn't until this morning that I wondered what would happen if I put that IP (193.252.22.136) as the address for the POP server (I had got it set to pop.orangehome.co.uk)
What do you know?! It WORKS! Now when I click S+R it, first time every time, manages to connect and retrieve the email instantly.
It seems to me that something must have been having trouble making an IP out of the pop.orangehome.co.uk hostname? It wasn't just my home pc I had experienced these problems, it was exactly the same at the work and exactly the same thing that fixed it.
We are also suffering from this problem on my wife's pc and I suspect there are others who think it is is just them being affected.
There seem to be several threads going at the moment with similar or related problems.
We use Orange broadband and Outlook Express. The affected email address is a very old Freeserve dial up one which has been regularly reinstated and even survived last year's attempt by Orange to disconnect all legacy addresses. The password has remained unchanged.
Over several weeks it has become progressively more difficult to get beyond the password rejected message, taking more and more attempts each day. The pc is firewalled and regularly virus and spyware scanned, with no sign of problems there. I have tried amending the settings, inputting all possible server addresses as names or digits and occasionally this has had some effect, but only ever short term and probably just coincidental.
Today however was different. In frustration I tried reinstating the email account again. It then allowed connection to the server and proceeded to download 7615 junk and spam emails dating back about 10 months.
Most of these had corrupt or irrelevant email addresses.
After deleting these the pc was disconnected and switched off. On switching on again I tried Outlook Express and it showed 7650 emails waiting for download, being the original batch of junk plus some new ones.
There were no genuine emails at all so I assume this was the contents of some kind of junk mail filter in the Orange server being dumped. It will probably take the usual time to get another meaningless response from Orange.
I would be interested to know if the previous posters also have old Freeserve email addresses because Orange would certainly like to get rid of these and a cynical view might be that Orange would be happy if problems drove those users elsewhere.
Yes, it is an old Orange account, .fsnet.co.uk, I've had it for years. To a certain extent I would agree that maybe these old accounts would not have the quality of service but you would think that they were either work or not work.
Me too. I've got four computers hanging off the network including a brand new lap top. None of them can log on to their server more than once every two days. All they want to do about it is send me links to web pages to help me sort out MY problem. I suspect these old server addresses are being spammed into submission. Still, it would be nice if they simply told us that instead of having us waste our time scanning our machines and re entering our email account details.
Quote:
There were no genuine emails at all so I assume this was the contents of some kind of junk mail filter in the Orange server being dumped. It will probably take the usual time to get another meaningless response from Orange.
If you log onto your email account through the web site at http://www.orange.co.uk you'll find that it contains thousands of spam emails that you don't normally see if you download them with outlook express. So that is normal. Also, when you reloaded your email details, you may have clicked the "Leave a copy of the messages on the server" option in the 'Advanced' tab.
Update:
I fixed my problem by substituting the server IP Address for the server name in Outlook Express Accounts information. Others suggested it in other threads. Here are some values I looked up.
193.252.22.135 is pop.freeserve.com
193.252.22.136 is pop.wanadoo.co.uk
193.252.22.137 is pop.orangehome.co.uk
The IP address range from 193.252.22.128 to 193.252.22.159 is registered to "MAIL-ESSENTIALS-WANADOO-UK"
Update 2: Strike that. It worked for a while then started playing up again.
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