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< Livebox Issues? ~ Livebox Connection

spritzer

Posted: Mon Oct 30, 2006 11:39 am

Joined: 30 Oct 2006 Posts: 2

I have recently bought a new laptop and have been trying to set up my wireless livebox connection (which work perfectly well with my old laptop) - as recommended in the livebox instructions, I have turned off my firewall while trying to install and set up the wireless connection. However, I cannot get a this to work - I keep getting an error message on the livebox installation, telling me that I need to turnoff my firewall - even though I have done so. Has anyone any suggestions please - Confused

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Debbie

OrangeProblems

Posted: Mon Oct 30, 2006 11:39 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

redwon

Posted: Mon Oct 30, 2006 4:33 pm

Joined: 30 Oct 2006 Posts: 16

I am having exactly the samw problem...have tried everything !!

keithwjones

Posted: Wed Nov 01, 2006 2:52 pm

Joined: 12 Jun 2006 Posts: 907 Location: Weston-super-Mare, UK

Are you pushing button 1?

Keith

Elhana

Posted: Wed Nov 01, 2006 11:58 pm

Joined: 11 Apr 2006 Posts: 3394

Possibly need to change the livebox frequency or if it's not an adapter from Orange then you could try changing the security mode from dual down to WPA or WEP only. Dual seems to cause problems for some wireless adapters.

For this you'll need, prefrably, a wired connection to the livebox.

OrangeProblems

Posted: Wed Nov 01, 2006 11:58 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

redwon

Posted: Thu Nov 02, 2006 10:40 am

Joined: 30 Oct 2006 Posts: 16

Thanks for the reply. I have managed to sort it out now. I phoned Orange and was told to remove my firewall softwear then try and connect wireless. I did that and still got the message that my fire wall was blocking the connection, even though there was non on my pc at that time. well phoned again and was told to go to control panel > admin> services> then clicked wireless> clicked automatic>start>stop>start> ok then save and bingo it worked! Don't ask me how !! Full marks to the tech support this time they get some stick here but the one I got was sound .

redwon

Posted: Thu Nov 02, 2006 10:42 am

Joined: 30 Oct 2006 Posts: 16

redwon

Posted: Thu Nov 02, 2006 10:43 am

Joined: 30 Oct 2006 Posts: 16

Thanks for the reply. I have managed to sort it out now. I phoned Orange and was told to remove my firewall softwear then try and connect wireless. I did that and still got the message that my fire wall was blocking the connection, even though there was non on my pc at that time. well phoned again and was told to go to control panel > admin> services> then clicked wireless> clicked automatic>start>stop>start> ok then save and bingo it worked! Don't ask me how !! Full marks to the tech support this time, they get some stick here but the one I got was sound .

keithwjones

Posted: Thu Nov 02, 2006 10:53 am

Joined: 12 Jun 2006 Posts: 907 Location: Weston-super-Mare, UK

Elhana wrote:

I've had that problem and changed to WEP only - no problem then.

Keith

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