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< Livebox Issues? ~ ppp server down

adamt

Posted: Tue Oct 17, 2006 8:06 am

Joined: 07 Oct 2006 Posts: 5

I've had the "ppp server down" fault since yesterday.

I called tech support and was told it was a major national outage and I should just wait an hour.

Now, this board is hardly alive with people sharing ths same problem. Maybe they are all cut off from the internet. Or maybe there is no national outage.

orange.co.uk status page is green all over.

What does ppp server down mean?

Would I be naive to just keep waiting?

Thanks!

Adam

OrangeProblems

Posted: Tue Oct 17, 2006 8:06 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Kevell77

Posted: Tue Oct 17, 2006 8:52 am

Joined: 24 Jul 2006 Posts: 9 Location: London

I lost my broadband connection yesterday afternoon, now back on dial up again.
I think it could be a major problem, it's been mentioned in other sections on the board.
The status page never seems to be changed which makes it all a bit pointless really.

Kev

adamt

Posted: Tue Oct 17, 2006 9:43 am

Joined: 07 Oct 2006 Posts: 5

OK, The national press have picked up on this now:

http://news.bbc.co.uk/1/hi/wor...058154.stm

"Orange said they were working to fix the problem but there is no indication when a normal service will resume"

It would be nice if this was communicated properly rather than press release though.

Kevell's right about the status page: it reads:

Aug 2006
broadband service status
The service is up and running at the moment

Great. I wondered how things were in August. Much more important than a major issue in October.

davesmeg

Posted: Tue Oct 17, 2006 8:37 pm

Joined: 02 May 2006 Posts: 38

adamt wrote:

Now, this board is hardly alive with people sharing ths same problem. Maybe they are all cut off from the internet. Or maybe there is no national outage.

That's because, like me, quite a few have moved to another ISP.

_________________
No!
No, no, please, no!
I don't want to be Dwane Dibbley!

http://davesmeg.onestop.net

OrangeProblems

Posted: Tue Oct 17, 2006 8:37 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

HamishL

Posted: Tue Oct 17, 2006 10:38 pm

Joined: 17 Oct 2006 Posts: 1 Location: London

Only got the Livebox up and running on Saturday - then it seemed to work fine on Sunday.

But since yesterday the laptop has said the connection is "excellent", but whenever I load up Explorer it says "This page cannnot be displayed".

I'm guessing from the postings above it has something to do with Orange broadband being down all over the place. But if someone out there thinks it's because I'm not doing something else properly do let me know - I'm new to all this, so therefore assuming it's something I've done wrong...

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