Spammers are using your Orange domain as the alleged sender address in spam emails. Poorly configured mail systems that detect the spam, refuse to deliver the message and send a non-delivery report to the alleged sender, (i.e. somebody@your.domain) rather than refusing the delivery during the SMTP transaction. You get the bounce and, indirectly, the spam with it.
You can try setting up some filters in the Orange web mail interface. The tools there are pretty crude though. You can do something like add a filter for each of your valid addresses and move the email to the inbox and then a catchall filter at the end that moves anything else to your spam folder. This will divert the backscatter from random.name@your.domain, but will still deliver backscatter where one of your valid names was used in the spam.
Last edited by Pipped on Fri Oct 06, 2006 7:28 am; edited 1 time in total
I posted the following on another topic but it applies to you.
So watch out for the Blacklisting
John P
Have exactly this problem. My email address has been hijacked back last November. I started to get 1000s of undelivered messages. I spoke many many times to Orange about the problem and they said there was nothing they could do about it. I requested that they changed my Email address on the account but they told me this was not possible. I created another email account which I started to use and created as many filters/blocks on the old address as was possible and the problem seemed to die down. The truth was that it was just hiding the fact that the address was still being used by someone spamming. I have now got a problem that due to Many many complaints that Spam Cop and Google have received relating to the Hijacked Email address that they have blacklisted the IP address that Orange have on their server for by Broadband connection (Thats Orange's IP address not mine). This means that any email I send to people who are using Spamcop or Google data bases in their Spam filtering, are rejected.
Orange maintain that they cannot change the IP address they hold on their server for my account. I suggested that they close my account and start me a new one but they say it would mean me being without a service for 20 odd days at least.
I was quite interested in taking the Mobile offer of Free unlimited Broadband, All land line calls free (Via broadband line), and mega free calls and texts on the mobile for £40 a month but I now find that all they do is changed the direct debit and retain the existing Broadband account. Thus the problem of blacklisting still exists. I also understand that the talk packaga cannot have a redirect set to send calls to the mobile.
Anyone know different or does anyone know a way to stop the blacklisting?
Regards
John P
Pipped wrote:
You are the unlucky recipient of [url="http://en.wikipedia.org/wiki/Backscatter#Backscatter_of_email_spam"]backscatter[/url].
Spammers are using your Orange domain as the alleged sender address in spam emails. Poorly configured mail systems that detect the spam, refuse to deliver the message and send a non-delivery report to the alleged sender, (i.e. somebody@your.domain) rather than refusing the delivery during the [url="http://en.wikipedia.org/wiki/Smtp#Sample_SMTP_communications"]SMTP transaction[/url]. You get the bounce and, indirectly, the spam with it.
You can try setting up some filters in the Orange web mail interface. The tools there are pretty crude though. You can do something like add a filter for each of your valid addresses and move the email to the inbox and then a catchall filter at the end that moves anything else to your spam folder. This will divert the backscatter from random.name@your.domain, but will still deliver backscatter where one of your valid names was used in the spam.
I posted the following on another topic but it applies to you.
So watch out for the Blacklisting
John P
Have exactly this problem. My email address has been hijacked back last November. I started to get 1000s of undelivered messages. I spoke many many times to Orange about the problem and they said there was nothing they could do about it. I requested that they changed my Email address on the account but they told me this was not possible. I created another email account which I started to use and created as many filters/blocks on the old address as was possible and the problem seemed to die down. The truth was that it was just hiding the fact that the address was still being used by someone spamming. I have now got a problem that due to Many many complaints that Spam Cop and Google have received relating to the Hijacked Email address that they have blacklisted the IP address that Orange have on their server for by Broadband connection (Thats Orange's IP address not mine). This means that any email I send to people who are using Spamcop or Google data bases in their Spam filtering, are rejected.
Orange maintain that they cannot change the IP address they hold on their server for my account. I suggested that they close my account and start me a new one but they say it would mean me being without a service for 20 odd days at least.
I was quite interested in taking the Mobile offer of Free unlimited Broadband, All land line calls free (Via broadband line), and mega free calls and texts on the mobile for £40 a month but I now find that all they do is changed the direct debit and retain the existing Broadband account. Thus the problem of blacklisting still exists. I also understand that the talk packaga cannot have a redirect set to send calls to the mobile.
Anyone know different or does anyone know a way to stop the blacklisting?
Regards
John P
Pipped wrote:
You are the unlucky recipient of [url="http://en.wikipedia.org/wiki/Backscatter#Backscatter_of_email_spam"]backscatter[/url].
Spammers are using your Orange domain as the alleged sender address in spam emails. Poorly configured mail systems that detect the spam, refuse to deliver the message and send a non-delivery report to the alleged sender, (i.e. somebody@your.domain) rather than refusing the delivery during the [url="http://en.wikipedia.org/wiki/Smtp#Sample_SMTP_communications"]SMTP transaction[/url]. You get the bounce and, indirectly, the spam with it.
You can try setting up some filters in the Orange web mail interface. The tools there are pretty crude though. You can do something like add a filter for each of your valid addresses and move the email to the inbox and then a catchall filter at the end that moves anything else to your spam folder. This will divert the backscatter from random.name@your.domain, but will still deliver backscatter where one of your valid names was used in the spam.
I have set loads of rules to prevent as much of it as I can but they are still getting through - did you find a resolution?
I posted the following on another topic but it applies to you.
So watch out for the Blacklisting
John P
Have exactly this problem. My email address has been hijacked back last November. I started to get 1000s of undelivered messages. I spoke many many times to Orange about the problem and they said there was nothing they could do about it. I requested that they changed my Email address on the account but they told me this was not possible. I created another email account which I started to use and created as many filters/blocks on the old address as was possible and the problem seemed to die down. The truth was that it was just hiding the fact that the address was still being used by someone spamming. I have now got a problem that due to Many many complaints that Spam Cop and Google have received relating to the Hijacked Email address that they have blacklisted the IP address that Orange have on their server for by Broadband connection (Thats Orange's IP address not mine). This means that any email I send to people who are using Spamcop or Google data bases in their Spam filtering, are rejected.
Orange maintain that they cannot change the IP address they hold on their server for my account. I suggested that they close my account and start me a new one but they say it would mean me being without a service for 20 odd days at least.
I was quite interested in taking the Mobile offer of Free unlimited Broadband, All land line calls free (Via broadband line), and mega free calls and texts on the mobile for £40 a month but I now find that all they do is changed the direct debit and retain the existing Broadband account. Thus the problem of blacklisting still exists. I also understand that the talk packaga cannot have a redirect set to send calls to the mobile.
Anyone know different or does anyone know a way to stop the blacklisting?
Regards
John P
Pipped wrote:
You are the unlucky recipient of [url="http://en.wikipedia.org/wiki/Backscatter#Backscatter_of_email_spam"]backscatter[/url].
Spammers are using your Orange domain as the alleged sender address in spam emails. Poorly configured mail systems that detect the spam, refuse to deliver the message and send a non-delivery report to the alleged sender, (i.e. somebody@your.domain) rather than refusing the delivery during the [url="http://en.wikipedia.org/wiki/Smtp#Sample_SMTP_communications"]SMTP transaction[/url]. You get the bounce and, indirectly, the spam with it.
You can try setting up some filters in the Orange web mail interface. The tools there are pretty crude though. You can do something like add a filter for each of your valid addresses and move the email to the inbox and then a catchall filter at the end that moves anything else to your spam folder. This will divert the backscatter from random.name@your.domain, but will still deliver backscatter where one of your valid names was used in the spam.
I have set loads of rules to prevent as much of it as I can but they are still getting through - did you find a resolution?
Spammers are using your Orange domain as the alleged sender address in spam emails. Poorly configured mail systems that detect the spam, refuse to deliver the message and send a non-delivery report to the alleged sender, (i.e. somebody@your.domain) rather than refusing the delivery during the SMTP transaction. You get the bounce and, indirectly, the spam with it.
You can try setting up some filters in the Orange web mail interface. The tools there are pretty crude though. You can do something like add a filter for each of your valid addresses and move the email to the inbox and then a catchall filter at the end that moves anything else to your spam folder. This will divert the backscatter from random.name@your.domain, but will still deliver backscatter where one of your valid names was used in the spam.
I wonder if other IP's are as powerless to address this issue as Orange appear to be. I get thousands of these each month (up to 5000). I set up filters but subject/senders ect change after 2 or 3 days and I just can't afford the time trying to stay on top of it.
As I said, Orange's web mail filters are too crude to do much to stop this before it hits your mail client. Filtering after it hits your client is possible but shouldn't really be necessary - and, by then, you've paid for it anyway as you've already wasted your bandwidth downloading it.
This, unfortunately, is a consequence of spammers getting wise to Orange's (formerly Freeserve's) email setup which allows an infinte number of anyname@your.domain email addresses. That was one of the features that first attracted me to Freeserve in the first place.
What is required now is for Orange to allow their customers to define a list of valid addresses and then for Orange to reject any that don't match during the SMTP transaction.
It is probably quicker to email everybody you have ever corresponded with and tell them your new email address though.....
I have been getting this problem now for a couple of weeks (coincidentally since I mailed Orange to complain about my mail to my contacts getting sent back), and have mailed them for a solution, but clearly there isn't one.
All I can come up with myself is to desert the sinking ship and move to another ISP.
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