Just found your site and glad I did - confirms my suspicions! I have been with Wanadoo for a while now for dial up and then broadband and all has been ok - until last week when I tried to connect via speedtouch and got the dreaded 'Verifying user name and password' message several times until it gave up gave me error 0721.
Called Orange and yep, without asking me or sending me an e-mail they had attempted to upgrade me to 8 meg. Following several more (costly)conversations and going through the same checks I am left with no date of reconnection but my monthly bill and phone charges to pay.
Is there any hope - has anyone actually got through these problems and enjoying their broadband once again? Or is the only solution to cancel and move on?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
