Emails are not blocked by Spamcop as such. Spamcop maintain a list of the IP addresses of known sources of spam. Anybody can then use this list to see if incoming mail is coming from, or has passed through, a blacklisted server. Spamcop is only one of many such Realtime Black Lists (RBL) - take a look on Google for RBL.
If the sending server is blacklisted, then it is up to the receiving server how they react - either by refusing to accept any mail, or tagging the email in some way, or using the information as a hint to increase the probability score that the incoming email is spam.
Only Orange are in a position to take steps to ensure that their servers IP addresses are removed from the Spamcop listings, by addressing the sources of spam within their network.
All us end users can do is compalin to Orange that this is causing you inconvenience and that they need to do something about it. Judging from the general tone of postings on this web site though, that may not result in an immediate reaction. If you don't complain to Orange it is certain taht nothing will be done.
Contact the receiving site, either by email to some reporting address which would not be blocked, or via a web form or phone or fax etc. Tell them that you have reported the matter to your ISP and, in the meantime, request that your email address be whitelisted.
There would be no point in you asking for the IP address itself to be un-blacklisted as you don't know which IP address will happen to be used to relay your outgoing email.
Regarding your post, how is Orange responsible for one of its user being in a blacklist? The blacklisting s/w has certain parameters, following which an email or IP is blacklisted. Orange is simply an ISP. It is too much to expect the ISP to follow up with a 3rd party software for each users' problem (unless of course ALL emails from Orange are blocked)!!!
Pipped wrote:
Emails are not blocked by Spamcop as such. Spamcop maintain a list of the IP addresses of known sources of spam. Anybody can then use this list to see if incoming mail is coming from, or has passed through, a blacklisted server. Spamcop is only one of many such Realtime Black Lists (RBL) - take a look on Google for RBL.
If the sending server is blacklisted, then it is up to the receiving server how they react - either by refusing to accept any mail, or tagging the email in some way, or using the information as a hint to increase the probability score that the incoming email is spam.
Only Orange are in a position to take steps to ensure that their servers IP addresses are removed from the Spamcop listings, by addressing the sources of spam within their network.
All us end users can do is compalin to Orange that this is causing you inconvenience and that they need to do something about it. Judging from the general tone of postings on this web site though, that may not result in an immediate reaction. If you don't complain to Orange it is certain taht nothing will be done.
Contact the receiving site, either by email to some reporting address which would not be blocked, or via a web form or phone or fax etc. Tell them that you have reported the matter to your ISP and, in the meantime, request that your email address be whitelisted.
There would be no point in you asking for the IP address itself to be un-blacklisted as you don't know which IP address will happen to be used to relay your outgoing email.
rkhambridge was specifically referring to email being blocked by SpamCop.
RBL works against IP addresses, not specific users. Orange are responsible for their outgoing SMTP servers. If a blacklisting service like SpamCop sees spam coming from an SMTP server it will blacklist the IP address of that server. This will potentially impact any email coming from that IP address. If the IP address is an ISP's outgoing SMTP server, only the ISP can do anything to prevent this or respond to the RBL service to try to get the IP address un-listed.
orange have attempted a number of times to get themselves removed from the blacklist. But thanks to a number of f**** who keep getting virus infections and turning their pc's into spam zombies there is little Orange can do. Have you ever tried to explain to a computard that it's HIS damn fault his pc is slow? People don't like being told the truth
orange have attempted a number of times to get themselves removed from the blacklist. But thanks to a number of ****** who keep getting virus infections and turning their pc's into spam zombies there is little Orange can do. Have you ever tried to explain to a computard that it's HIS damn fault his pc is slow? People don't like being told the truth
Nice to be called a 'computard' when my own ISP cannot keep it's house in order.
I've never had a virus problem, yet as the Orange ip adress (entire server) my emails go through seems to have been blacklisted (again) I now can't send mail to half of the people I'd like to.
How come of all the ISP's people I know are on it is only the ones on Orange that get this problem?
Do the others get less people infected with spamming viruses?
I suspect not but if they do.....why?
If, as expected, Orange is blaming their customers when in fact it is their responsibility to keep themselves 'clean' then what am I supposed to do??
Oh I know... I'll have to do what I did last time.... sit on my hands waiting 2/3 weeks for them to finally admit a fault & resolve the problem.... It won't be half as much fun this time though, oooh I did enjoy many fouled up Christmas/new year do's as people 'didn't get the email'.
I'd love to hear an ISP tell me the truth.
When is that going to happen?
My outgoing mail, sent via an Orange server, has been blocked by Spamcop for over a week. I've emailed Orange 6 times (via web mail) and been fobbed off by a standard email reply, I've emailed Spamcop (no reply), I've phoned the Orange Technical help line, spoken to customer services and tried to get through to the Chief Executive of Orange at his London offices - no joy whatsoever.
I will be contacting Trading Standards as I'm paying Orange for a service that they are not providing.
Patc, there is no point contacting SpamCop (unless you are responsible for an IP address that is listed there). Spamcop and similar DNSBLs simply list IP addresses that are known sources of spam. It is the receiving sites that do the blocking, not the listing sites. The receiving sites look up the IP address of the sending site and, if it is listed, may be configured to refuse any email from them on the basis that if they are a known source of spam they are not worth talking to.
Hi Pipped - thanks for the info. I reckoned that was the case but I'll talk to anyone who might know how to fix the problem. Not that Spamcop replied, just ignored me! A bit like Orange ignoring the blocking problem.
I wouldn't necessarily expect Spamcop to reply as it has nothing directly to do with them and they certainly couldn't do anything about it. Spamcop are just a compiler of statistical data relating to the originating sources of spam from which they compile a blacklist of offending IP's which they make available for mailserver admins to use as they see fit. It is just one blacklist of many available.
It is up to Orange to prevent their mailservers and their IP ranges being abused, either intentionally or unintentionally. If they use static IP's for their users, (and I don't know if they do or not as I am not an Orange user), it is a simple matter to respond to abuse reports and quickly shutdown an offending infected user for example.
Unfortunately there are many ISPs, (and hosts & registrars for that matter), that do not act on abuse reports.
not only do Orange block you from using your own smtp server but they force you to use a server which is blacklisted by one of the largest antispam systems on the net!
Joined: 17 Sep 2006Posts: 8Location: Mumbai, India
[quote="30111987"]just had this spamcop issue
I am very, very p****d off!
not only do Orange block you from using your own smtp server but they force you to use a server which is blacklisted by one of the largest antispam systems on the net![/quote]
[b]Hmm..Wait a minute and think.. Have your recipients of email that they said came from you, but you never wrote them. There is spyware on your computer where hacking programmes are sending them out as you and you don't even know it. Your friend's black lister program or manual blacklisting identifies that mail as SPAM and blocks all other mail from you as SPAM... You get the reply that your genuine e-mails are bouncing back, courtesy SPAMCOP... You then call up the help desk and are pi**ed that the service is pathetic.. Of course the POP and SMTP settings on your mail client are correct. That is why it is blocked! Please ask your friend to mail his administrator or ISP or call SPAMCOP or whatever he needs to do to unblock you...If that does not work, call us and we will tell you what I just told you!
yes I did send that mail and I have no spyware on my computer
now if Orange did either:
a) don't allow spam to be sent out through their servers - thus not be blocked
b) allowed me to use my own smtp server (which I used to without problems)
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