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< Orange Email Problems ~ Invalid username or password. Please try again.

loulou1971

Posted: Mon Feb 28, 2011 10:11 pm

Joined: 16 Feb 2010 Posts: 4

Anyone else getting the above when trying to access Orange webmail account (with correct sign-in details)?

It worked fine this afternoon - but getting this message all evening...

Have double-checked security settings as per advice on help page - set to medium high.

Arghhhhhh need to print off things for work tomorrow that are stored in folders that don't appear when I use webmail pickup site...!

Any advice would be greatly appreciated - it's doing it on both my desktop and laptop computer.

OrangeProblems

Posted: Mon Feb 28, 2011 10:11 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

timetec

Posted: Mon Feb 28, 2011 10:25 pm

Joined: 29 Mar 2007 Posts: 5

Exactly the same here.... God knows what's going on now..

I also get Invalid User Name AND Password.

Bunch of lamr idiots.

I'm changing to BT very soon after been with FreeWandoonothingOrangeshiyte for far too long.

Reetbeet

Posted: Mon Feb 28, 2011 10:38 pm

Joined: 14 Nov 2007 Posts: 3

Hi
I have the same problem too. Keep getting message that I have invalid name or password although I know I have put them in correctly. Same problem on desktop and laptop but can pick up mail using Thunderbird on my desktop. Does anyone know what's going on?

timetec

Posted: Mon Feb 28, 2011 10:56 pm

Joined: 29 Mar 2007 Posts: 5

Just a thought, albeit a slim one.

Vodafone had a pile of equipment stolen and sabotaged from one of their main network centres later this afternoon.

If some of this was servers etc. and was shared amongst networks.... Shocked

OrangeProblems

Posted: Mon Feb 28, 2011 10:56 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Texas

Posted: Tue Mar 01, 2011 12:24 am

Joined: 26 Sep 2007 Posts: 20

I'm getting it to. Just came here to check I hadn't been thrown out. This isn't the first time it's happened to me either, had the same thing a fair while ago and it wasn't fixed for 12+ hours.

ericthehal

Posted: Tue Mar 01, 2011 5:36 am

Joined: 12 Jan 2009 Posts: 17

Hi
Its every time the bunch of idiots change something,this must e the fifth time the E-mail access has been down this year,its past a joke now.
With an honourable company you would think they would let you know,but Orange just lie , customer services wont tell you anything,this is the last straw!!!!!!!!!!! Crying or Very sad

Hacked

Posted: Tue Mar 01, 2011 6:28 am

Joined: 09 Sep 2009 Posts: 10

It is the same here, access to clear out the dross of spam mail was lost during the evening last night so the spam will be piling up again. Internet access went very slow for a short time and then I was refused access to the web mail. This time I have not tried to reset anything as the problem is clearly at their end. I wonder how long this episode will last?
Just had problems previewing the draft of my message on this site, so something appears to be up and it is not the quality of the service through Orange!
Crying or Very sad

justice

Posted: Sat Mar 05, 2011 5:54 pm

Joined: 29 Apr 2010 Posts: 8

timetec wrote:

Exactly the same here.... God knows what's going on now..

I also get Invalid User Name AND Password.

Bunch of lamr idiots.

I'm changing to <a href="http://btbb.at/theside?LID=21">BT</a> very soon after been with FreeWandoonothingOrangeshiyte for far too long.

Don't expect anything better from BT, bunch of p******s.

Two things you can do, find an ISP who uses SquirrelMail for their webmail interface.
Two I know of, and use my self are PlusNet, & Orpheus Internet.

Find yourself a web/email hosting provider, doesn't have to be the same co as your ISP, & have your own domain, say timetec.me.uk, so you can have
anything-at-all@timetec.me.uk. Might cost you £60 for two years.
If you end up not happy with your hosting, you just move it somewhere else, & no need to tell everyone you've changed your email address again.
HTH

mfraser

Posted: Sun Mar 13, 2011 1:47 pm

Joined: 21 Jun 2006 Posts: 18 Location: Somerset

I've been getting this all morning. POP3 works, but I want to log in to check/delete my spam.

Reetbeet

Posted: Sun Mar 13, 2011 2:33 pm

Joined: 14 Nov 2007 Posts: 3

mfraser wrote:

I've been getting this all morning. POP3 works, but I want to log in to check/delete my spam.

I have had the same problem all morning too, I keep getting a message "invalid username or password" although I am definitely putting these in correctly. It's a real pain as i'm away from home and unable to access my email. Had the same trouble for one day last month too. Anyone know what's going on?

ericthehal

Posted: Sun Mar 13, 2011 2:41 pm

Joined: 12 Jan 2009 Posts: 17

Exactly the same as 12 days ago, cant access : via Orange website.
They are useless if anyone has any joy contacting them and getting a truthfull answer please post.
Once my phone cotract runs out if packing Orange in.

Eric Mad

Reetbeet

Posted: Sun Mar 13, 2011 3:27 pm

Joined: 14 Nov 2007 Posts: 3

ericthehal wrote:

Exactly the same as 12 days ago, cant access : via <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> website.
They are useless if anyone has any joy contacting them and getting a truthfull answer please post.
Once my phone cotract runs out if packing <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> in.

Eric Mad

It seems to be working again now....till the next time. If only they would post a message about the problem on their website so we know what's going on, together with some idea of when they are likely to fix it, then I wouldn't get so annoyed.
Rita

Hacked

Posted: Mon Mar 14, 2011 7:36 pm

Joined: 09 Sep 2009 Posts: 10

It appears that they have been working on the e-mail system - again! One of the issues that I have had is that old SMTP addresses have been cleared out and are no longer accepted. I had not updated one and after a period of time when nothing worked, only this one was left with the 'invalid log in'. It is perhaps good that they do sometimes work on the system. However, they never appear to have a clue when they work on the darned system, nor do they appear to have a clue as to what they are doing. Webmail was a total pain in the Orange over the weekend though it appears to be working again today. Mind you this site was having the vapours last week with 'forbidden' messages coming up. What makes the country so bad at technology?
It cannot be the Japanese earthquake can it?
Richard

imthebossofme

Posted: Tue Mar 15, 2011 6:02 am

Joined: 20 Dec 2008 Posts: 115

Thank the french for your wonderful email service.

Seriously just get a gmail account to save yourself the stress.

mfraser

Posted: Tue Mar 15, 2011 9:20 am

Joined: 21 Jun 2006 Posts: 18 Location: Somerset

imthebossofme wrote:

Thank the french for your wonderful email service.

Seriously just get a gmail account to save yourself the stress.

Unfortunately, you can't rely on gmail either as was reported a few weeks ago when they *lost* some email accounts.

All times are GMT

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