Ok so i have just signed up for Orange broadband today and didnt think until after i signed up to check the reviews, i am now worried i have made a huge mistake! All i really use my internet for is downloading and playing my ps3 online!
I'm wondering as i signed up for the broadband only when it arrives if i'm having trouble in the evening playing games and downloading can i cancel my contract without any charges or bother?
just 1 more question, seeing as i've not received anything yet or not even been connected to there broadband yet would i be able to ring up and cancel everything before it even gets here?
just 1 more question, seeing as i've not received anything yet or not even been connected to there broadband yet would i be able to ring up and cancel everything before it even gets here?
Hello mate, I'am the same as you I only have broadband for gaming really, I have my 360 connected via ethernet cable and it seems to work ok, Although I only play Fifa and car racing games, It does seem to work ok, I don't think you can leave now mate, Once you agreed to it that's it your with Orange like the rest of us
Joined: 13 Nov 2009Posts: 408Location: South East Essex
This is from the sign up page at 0range:-
Quote:
Prices quoted are for customers on Orange pay monthly and Orange pay as you go mobile plans living in an Orange broadband network area, which covers 85% of all UK homes. For non-Orange customers, an additional £5 a month will be charged. Orange customers living in non-Orange broadband network areas will be charged an additional £10 a month. Non-Orange customers living in non-Orange broadband network areas will be charged an additional £15 a month. The Orange Peace of Mind Promise is available on all Orange home broadband plans. A 30-day cancellation period starts from the date of registration. Ten-day provisioning relates to our broadband service only. Home phone service provisioning can take up to 20 days. Please note that the 10 day Peace of Mind Promise does not apply in situations where Orange provide a new telephone line to the customers premises or where Orange is switching your line from Virgin Media.
However it really depends exactly what product you're getting. If it's the true 20meg , meaning 0range have their own equipment in your exchange , then it's not too bad. Just takes some while to get to the best speed for your line. Once there I've found it very good.
There is an unpublished FUP which states 30GB per month of which only 5GB can be at peak times. On LLU I've regularly exceeded that without any problems.
If, after following the procedures i and ii above, the customer
has implemented the measures advised by the ISP but
continues to receive an access line speed at or below the
minimum guaranteed access line speed then the ISP must
offer the customer the opportunity to leave their contract
immediately, and without penalty. Customers will only have the
option to leave their contract without penalty within a Three
month period of the start of their contract.
Prices quoted are for customers on <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> pay monthly and <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> pay as you go mobile plans living in an <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> broadband network area, which covers 85% of all UK homes. For non-Orange customers, an additional £5 a month will be charged. Orange customers living in non-Orange broadband network areas will be charged an additional £10 a month. Non-Orange customers living in non-Orange broadband network areas will be charged an additional £15 a month. The <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> Peace of Mind Promise is available on all <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> home broadband plans. A 30-day cancellation period starts from the date of registration. Ten-day provisioning relates to our broadband service only. Home phone service provisioning can take up to 20 days. Please note that the 10 day Peace of Mind Promise does not apply in situations where <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> provide a new telephone line to the customers premises or where <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> is switching your line from <a href="http://quadplay.at/theside">Virgin Media</a>.
However it really depends exactly what product you're getting. If it's the true 20meg , meaning 0range have their own equipment in your exchange , then it's not too bad. Just takes some while to get to the best speed for your line. Once there I've found it very good.
There is an unpublished FUP which states 30GB per month of which only 5GB can be at peak times. On LLU I've regularly exceeded that without any problems.
Do Orange still use there own equipment in the exchange, I thought the handed that back to BT?
so if that's tyhe case why can't i have 20 mg connection which even i pay for and why am i om BT's ipstream if they have handed it all to BT,even my conntract states that when you go in to you account deatails
I'm sorry but I've read that post several times and in the main, I cannot understand what you're trying to say.
You don't pay for an up to 20meg connection if you are on BT IPStream, you pay for an up to 8meg connection. BT's ADSL2+ product is not available to 0range customers.
As I understand it, 0range have outsourced the management of their LLU service to BT but 0range are still responsible for the sales and marketing of 0range broadband whether it's BT IPStream or LLU.
BT do not use the 0range LLU product for their own use as they have IPStream and WBC (ADSL2+).
Also if your exchange does not have 0range LLU equipment or if your exchange is at full capacity for 0range LLU then 0range will provision BT IPStream.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
