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< Orange Email Problems ~ Iphone problem "message has not been downloaded from se

dslator

Posted: Sun Aug 29, 2010 12:36 pm

Joined: 13 Sep 2007 Posts: 51

I have an Orange 3G iPhone and since upgrading to ios4 a lot of my emails are empty with the error "this message has not been downloaded from the server". I have a freeserve email address and have tried changing the settings but I'm still getting this error which is annoying cos I use my phone for work.

What's weird is that I have an Ipad and the emails work fine on that with the same settings.

Anyone out there had the same problem?

OrangeProblems

Posted: Sun Aug 29, 2010 12:36 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Response Team

Posted: Wed Sep 01, 2010 8:54 am

Joined: 15 Sep 2008 Posts: 485

Hi dslator.

Have you tried changing the server settings to pop.orangehome.co.uk for incoming and smtp.orangehome.co.uk for outgoing mails?

We have been having a few problems with the freeserve servers.

Hope this helps.

Andy
Orange Response Team

dslator

Posted: Wed Sep 01, 2010 12:41 pm

Joined: 13 Sep 2007 Posts: 51

Response Team wrote:

I've done that and I still get the empty emails.

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