Hello there, I've had a livebox now for well over 3 years and I've never had any problems with it. However this last 2 weeks the livebox keeps dissconecting from my laptop. At first I thought It may be my laptop but its also doing it on 3 other laptops in our house at the same time so it must be the livebox, Ive tried factory resetting it, no joy, Ive tried changing the livebox channel, no joy so Im at a loose end now and dont know what to do.
Has anyone else had had this same issue and does anyone know how to fix it?
Thanks In Advance!
Oliver
Sorry to read of your problems. I work for Orange and may be able to help.
If you can email your landline number/broadband account number and best contact number to customer.services@orange.co.uk, I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
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