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< Problems with upgrades to 8Mb ~ Returning equipment

Aceman

Posted: Thu Apr 22, 2010 4:08 pm

Joined: 24 Jun 2009 Posts: 10

I pressume that when you leave Orange for another ISP you have to return the equipment and if so how do you go about it?

Is there an address? Do Orange send a prepay bag/box? Do they really want my 5 years old USB Speedtouch Modem back?

Cheers.

OrangeProblems

Posted: Thu Apr 22, 2010 4:08 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

127.0.0.1

Posted: Thu Apr 22, 2010 7:20 pm

Joined: 04 Sep 2007 Posts: 68

Aceman wrote:

Do they really want my 5 years old USB Speedtouch Modem back?

Cheers.

No.

_________________
There's no place like 127.0.0.1

imthebossofme

Posted: Mon Apr 26, 2010 3:16 am

Joined: 20 Dec 2008 Posts: 115

Pretty much every company will state that they own the equipment they provide (i.e. the modem) but will never ask for it back as the cost to do so would be too great.

chris_ie

Posted: Mon Apr 26, 2010 6:48 am

Joined: 14 Sep 2008 Posts: 23

orange want their kit back.
They will send you a bag.

Chris

OrangeProblems

Posted: Mon Apr 26, 2010 6:48 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Response Team

Posted: Mon Apr 26, 2010 3:12 pm

Joined: 15 Sep 2008 Posts: 485

Hi,

As far as I am aware it is just the Livebox we arrange jiffy bags for.

Jonathan
Orange Response Team

All times are GMT

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