In the last 3 days my connection has randomly begun playing up, random disconnection and then reconnection a few minutes later. Everything goes at once, xbox live and browsing on wireless and wired equipment.
I am using a Netgear DG834 wireless router and the DSL light does not go off or go red when it happens, it stays green. Dont seem to get much help when you call as I'm not using the livebox, mind when you put the livebox in it is the same.
Sorry to read of your problems. I work for Orange and may be able to help.
If you can email your landline number/broadband account number and best contact number to customer.services@orange.co.uk, I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
Well this is getting beyond a joke, called Orange this afternoon and was told the problem was with my Netgears wireless connection which is a load of crap, the wired xbox, playstation and pc all drop at the same time!
Worst, thickest tech support I have ever dealt with, I have now requested a MAC code so its soon to be goodbye Orange broadband!
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