My guess would be that the one in the hall is the real master - first connection to outside BT line - & the other one has been wrong connected to the incoming BT circuit rather than the extension connections in the face plate and should be an extension socket not an NTE5.
Sorry, have to disagree with you here.
Here's my guess on what happened. I've seen this a few times before.
The original master was in the hall.
When the engineer installed the ISDN box (NTE9) in the study, he will have installed a cable from the hall to the study if there wasn't one already.
One pair in this cable is connected to the NTE9 in the study and in the hall directly to the incoming line behind the NTE5 - taking the hall NTE5 completely out of circuit - ISDN has to be like this.
Then, when either
a) ISDN was installed,or
b) ISDN was removed,or
c) ADSL was installed
An engineer 'back-wired' (used a free pair in the existing cable) to take an extension circuit back to the hall. Since there's no bell wire connection to the hall, he leaves it as a 'master' to generate the ring signal. Makes it simple and gives the customer exactly what they want even if it's not strictly good practice.
NTE9 replaced with NTE5 when ADSL installed - again makes it simple and gives the customer what they want, especially if they want broadband in the study.
This would make the study NTE5 the 'real' master and the hall NTE5 just an extension.
Just a guess - but as I said I've seen this a few times before.
It's one of the reasons why, when you ask someone to remove an NTE5 faceplate, you should always get them to check that all other sockets are dead.
Which is better for the noise margin; a high or low figure?
There's no simple answer to that question.
The noise margin gives a measure of how much 'headroom' you have to cover increases in noise on the line before you lose synch.
There's a trade-off between speed and stability and the Target Noise Margin is a tool (on IPstream connections such as yours, the only tool) used to manage this trade-off.
Plenty more info at kitz.co.uk
Please note that, unlike almost all other routers, the Inventel Livebox is useless for monitoring changes in Noise Margin over time using RouterStats(Lite).
This is because it doesn't update its Stats Pages. In other words, if you refresh a Stats Page it shows you the stats fron the last time it synchronized rather that the current stats.
You will though get a record of re-synchs.
Please see my other post in this thread re. your wiring. If you ever get anyone to check/change your wiring you want someone who knows what they're doing.
@Orton > your connection is poor isn't....can you post the router stats to show SNRM and Attenuation ? Unless you're miles from the exchange, you have a major line problem.
@Orton > your connection is poor isn't....can you post the router stats to show SNRM and Attenuation ? Unless you're miles from the exchange, you have a major line problem.
Judging by the number of Orange Broadband users (including myself) experiencing the same problems, it would appear that this is a national problem rather than a local problem.
For information, the broadband speed on my PC has dropped to 128 kbps download and 287 kbps upload according to the tests I carried out (do a search on Google for 'broadband speed test').
Why Orange can't just admit that they are having problems at their end and stop wasting our time and their support team time with pointless speed tests when they know full well what the problem is beggars belief. Well apart from them earning money from the local rate 0844 8738586 number they ask you to call, though according to saynoto0870.com the geographic number is 01226 784000 or freephone 0800 2945611
Realistically I don't care for the reasons as to why my broadband connection is so slow, be it snow on the line, flu, broken down van, etc. Nor do I see why I have to carry out endless tasks. That is what Orange technical support are supposed to be doing instead of sat on their fat bottoms in a call centre some 4500 miles away
An engineer 'back-wired' (used a free pair in the existing cable) to take an extension circuit back to the hall. Since there's no bell wire connection to the hall, he leaves it as a 'master' to generate the ring signal. Makes it simple and gives the customer exactly what they want even if it's not strictly good practice.
From my recollection of the ISDN fitting/removal and replacement with broad band, that fits with what the engineer did. Thanks for the info on router stats. I tried it and this explains why the graphs just flat-lined.
I'm now down to 1596 Kbps. I'll see if it recovers when I return from the weekend.
Dr SpeedTouch is deciding to stop working every time I try to load it.
I have found that I'm around 2 miles from my nearest exchange if that's any help?
As I said, unless anyone else can advise you re. Dr Speedtouch then you need to do your own problem-solving....try Googling for an answer.
I'd guessed that you were a significant distance from your exchange and that may well be the reason that your connection is poor. But usually a fixed rate connection (either 0.5meg or 1meg) is invoked in circumstances such as yours and from the BT Speedtester result you posted above, this has not happened.
Ok, have done another test and the downstream has shot up.
Download speedachieved during the test was - 172 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1696 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
Download speedachieved during the test was - 172 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1696 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
See how your DSL Connection Rate is now 1696kbps ?
This is what it was yesterday afternoon :
Quote:
Download speed achieved during the test was - 144 Kbps
Your DSL Connection Rate :352 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
Provided the SNRM stays steady and you don't turn the modem off then within 5 days you should see your IP Profile increase to 1250kbps.
Sorry to read of your problems. I work for Orange and may be able to help with this.
So I can pick your case up, please email your landline number/broadband account number to customer.services@orange.co.uk and I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
Download speedachieved during the test was - 172 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1696 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
See how your DSL Connection Rate is now 1696kbps ?
This is what it was yesterday afternoon :
Quote:
Download speed achieved during the test was - 144 Kbps
Your DSL Connection Rate :352 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
Provided the SNRM stays steady and you don't turn the modem off then within 5 days you should see your IP Profile increase to 1250kbps.
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