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< Orange Email Problems ~ Problems SENDING Orange.net Popmail with MS Outlook.

jamie_cheltenham

Posted: Fri Aug 25, 2006 8:54 pm

Joined: 25 Aug 2006 Posts: 5 Location: Cheltenham U.K.

Hello Everyone.

I am having trouble configuring Orange.net popmail with outlook

(not outlook express).

I am able to recieve my mail in outlook without any problems at all.

Sending mail, however, is not possible for me.

This is the error message I get when trying to send mail:

Your message did not reach some or all of the intended recipients.

Subject:
Sent: 24/08/2006 17:11

The following recipient(s) could not be reached:

'xxxxxxxx@xxxxxxx.com' on 24/08/2006 17:11
554 <host81-157-64-135.range81-157.btcentralplus.com[81.157.64.135]>: Client host rejected: Access denied

If anyone can shed some light on this I would be awfully grateful.

Thanks in advance!

Jamie.

Last edited by jamie_cheltenham on Fri Aug 25, 2006 9:19 pm; edited 1 time in total
_________________
Computer says no.........*KoFF*

OrangeProblems

Posted: Fri Aug 25, 2006 8:54 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

marshapc

Posted: Fri Aug 25, 2006 9:01 pm

Joined: 22 Aug 2006 Posts: 66

Error 554 is generated when you are rejected by the recepient email server. This can happen if you are a) blkacklisted b) your ISP is blacklisted
Are you facing the problem with ALL emails or only some sites?

jamie_cheltenham wrote:

colindempster

Posted: Fri Aug 25, 2006 9:11 pm

Joined: 21 Aug 2006 Posts: 15

Hi Jamie,

Are you connected on an Orange connection when sending mail?

I just noticed 'btcentralplus' in the error message. I've got a few email accounts (with different ISPs) which I can easily receive but I can only send on the outgoing smtp server for Orange.

If this is the case, the reason is that Orange (and others) don't mind you receiving mail but want to prevent you sending SPAM messages, or at least that they are traceable as they go through their servers.

Colin

jamie_cheltenham

Posted: Fri Aug 25, 2006 9:16 pm

Joined: 25 Aug 2006 Posts: 5 Location: Cheltenham U.K.

Tanks for replying so quickly guys.

i'm not using an Orange connection, my bb is supplied by B.T.

i cannot imagine why i would be blacklisted (obvously i am as btcentralplus is a mail scanning server) or how i would go about rectifying the situation!

any ideas guys?

cheers!

_________________
Computer says no.........*KoFF*

OrangeProblems

Posted: Fri Aug 25, 2006 9:16 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

marshapc

Posted: Fri Aug 25, 2006 9:20 pm

Joined: 22 Aug 2006 Posts: 66

to send emails, you need to connect through Orange service... as was explained in the earlier post, most ISP's will not let you send mails if you connect thru another service provider. It's for preventing Spam, Terror, Hate and Love as well Very Happy

jamie_cheltenham wrote:

jamie_cheltenham

Posted: Fri Aug 25, 2006 9:25 pm

Joined: 25 Aug 2006 Posts: 5 Location: Cheltenham U.K.

Thanks MARSHAPC.

I get the gist of what you're saying..

Does that mean I have to use Orange as my ISP?

(sorry..i'm being dumb this evening!)

U guys rule!

Thanks,

Jamie

_________________
Computer says no.........*KoFF*

marshapc

Posted: Fri Aug 25, 2006 9:30 pm

Joined: 22 Aug 2006 Posts: 66

No... just enter the settings given b your ISP in the OUTGOING email server settings... no necessary to use Orange as an ISP....

jamie_cheltenham wrote:

jamie_cheltenham

Posted: Fri Aug 25, 2006 9:38 pm

Joined: 25 Aug 2006 Posts: 5 Location: Cheltenham U.K.

Thanks again for the fast reply Shocked

If I understand you correctly, my outgoing server should be relative to my ISP

i.e. smtp.btinternet.com [just a guess!]

rather than smtp.orange.net

is that correct?

Many thanks

Jamie.

_________________
Computer says no.........*KoFF*

colindempster

Posted: Fri Aug 25, 2006 9:44 pm

Joined: 21 Aug 2006 Posts: 15

Hi Jamie,

That is correct Smile

Colin

jamie_cheltenham

Posted: Fri Aug 25, 2006 9:50 pm

Joined: 25 Aug 2006 Posts: 5 Location: Cheltenham U.K.

Thanks VERY MUCH! Very Happy

If only Orange were as CLEVER and HELPFUL as the kind folks on this site.

Credit to www.theregister.co.uk who directed me to this site.

Respect.

Jamie.

_________________
Computer says no.........*KoFF*

Alan_F

Posted: Sun Aug 27, 2006 12:49 pm

Joined: 27 Aug 2006 Posts: 14

You will find that Orange and wannadoo, stop all traffic relating to port 25 for smtp access, that is why a lot of people that use their own email servers cannot send through them, if this is the case, contact your webhosting company (not Orange) and tell them to allow the email server to listen on a port other than 25 then configure your email server to send to that port number and everything will be fine.

i wondered about this problem for ages through clients of my own having the same problems and not being able to access their email servers, and since i have just migrated over to Orange i needed it sorting, and this worked

Alan_F

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