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< Orange Email Problems ~ From Outlook To MAC Mail, smtp.orange.co.uk no longer works

tim4rd

Posted: Sun Sep 06, 2009 1:41 pm

Joined: 06 Sep 2009 Posts: 1

Hi all,

I run a few websites and email from my personal emails which are say example@mywebsite.com and I can recieve emails in outlook and MAC mail easily however I used the same settings from outlook with smtp.orange.co.uk as the outgoing and now I can't send from MAC mail which is pain because I need to be able to email from my iPhone which is now synced with my macbook pro.
anyone have some information over how I can get emailing from the mail client with my email address?

OrangeProblems

Posted: Sun Sep 06, 2009 1:41 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

ThomasA

Posted: Sun Sep 06, 2009 2:17 pm

Joined: 05 Sep 2007 Posts: 302

smtp.orangehome.co.uk is their recommended setting.

Miguel

Posted: Sun Sep 06, 2009 7:29 pm

Joined: 30 Aug 2009 Posts: 16

As mentioned above, it's smtp.orangehome.co.uk and pop.orangehome.co.uk.

However, it may interest you to know that although these settings have worked with my MAC Mail for the past year, they have now stopped working.

I can send mails fine from MAC Mail, but it will only pull some emails for Orange's servers.

Orange tech support have already acknowledged they have a problem, but your guess is as good as mine as to when they will resolve it. I've now been waiting since the 25th of August! Mad

Miguel

Posted: Sun Sep 06, 2009 7:30 pm

Joined: 30 Aug 2009 Posts: 16

Double post

Last edited by Miguel on Wed Sep 30, 2009 4:37 pm; edited 1 time in total

OrangeProblems

Posted: Sun Sep 06, 2009 7:30 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Response Team

Posted: Mon Sep 07, 2009 2:24 pm

Joined: 15 Sep 2008 Posts: 485

Hi there tim4rd, I work for Orange and might be able to help.

Please send an email to customer.services@orange.co.uk, including your personal contact details and username from this site, and I will give you a call to discuss.

In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.

Kind regards,

Jonathan
Orange Response Team

Miguel

Posted: Mon Sep 07, 2009 3:29 pm

Joined: 30 Aug 2009 Posts: 16

Response Team wrote:

I've sent you a few emails and not yet had a call to discuss the problem. Shocked

All times are GMT

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