I have recently upgraded to 8mb, after being on 1mb for a number of years. The upgrade went smoothly, however last few days my bb speed has gone from 4-6.5mb down to 0.5mb. I have done BT test and got the following;
Your DSL connection rate: 6912 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 500 kbps
Actual IP throughput achieved during the test was - 369 kbps
I have plugged console into main socket etc. Can anyone advise as have never had any problems with bb until I upgraded. Orange confirms that I should be getting 6.5mb. At the moment in the line testing mode.
Either the IP Profile is stuck at 500kbps or there has been a noise occurrence on your line which has caused the IP Profile to re-set to 500kbps to stabilise the connection. If the latter then it will take several days of stable SNRM to re-establish a normal IP Profile.
Check you router stats and if your downstream SNRM is 12dB - 18dB then that is the probable cause.
If the Profile is stuck then Orange will need to get BT to unstick it......best of luck if this one.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
