I'm paying for !Up to 8M" - based on my speedcheck below I suppose its an accurate description but its no use to me!
Four weeks (two of which were wasted talking to numpties) before being passed on to the "Escalations department" after asking for my MAC code - I've now had five calls from the "Escalations department" + a BT engineer visit to my home to test my line and endless days of aggravation whilst working at a download speed of 63kbs!
To discover BT has throttled my connection speed to 63kbs by request from Orange's customer service department!!!
No one knows why it happened or why its taken them 20 odd days to discover something I suggested was happening from the start - An absolute disgrace in my opinion and if not for contractual ties I would change ISPs tomorrow!!!
After being with Freeserve from dial up days I move to o2 (now Sky) next week - Fed up of being lied too and messed about for months - Oddly enough my DL speed has shot up to 6M since asking for my MAC code!!! Good Luck.
alllan wrote:
alllan wrote:
I'm paying for !Up to 8M" - based on my speedcheck below I suppose its an accurate description but its no use to me!
Four weeks (two of which were wasted talking to numpties) before being passed on to the "Escalations department" after asking for my MAC code - I've now had five calls from the "Escalations department" + a BT engineer visit to my home to test my line and endless days of aggravation whilst working at a download speed of 63kbs!
To discover BT has throttled my connection speed to 63kbs by request from Orange's customer service department!!!
No one knows why it happened or why its taken them 20 odd days to discover something I suggested was happening from the start - An absolute disgrace in my opinion and if not for contractual ties I would change ISPs tomorrow!!!
After being with Freeserve from dial up days I move to o2 (now Sky) next week - Fed up of being lied too and messed about for months - Oddly enough my DL speed has shot up to 6M since asking for my MAC code!!! Good Luck.
alllan wrote:
alllan wrote:
I'm paying for !Up to 8M" - based on my speedcheck below I suppose its an accurate description but its no use to me!
Four weeks (two of which were wasted talking to numpties) before being passed on to the "Escalations department" after asking for my MAC code - I've now had five calls from the "Escalations department" + a BT engineer visit to my home to test my line and endless days of aggravation whilst working at a download speed of 63kbs!
To discover BT has throttled my connection speed to 63kbs by request from Orange's customer service department!!!
No one knows why it happened or why its taken them 20 odd days to discover something I suggested was happening from the start - An absolute disgrace in my opinion and if not for contractual ties I would change ISPs tomorrow!!!
A reasonably constant 6.5MB down and 270k up. I'm actually quite pleased after reading most of the posts here. Mind you, I only got this after phoning up to cancel my account!!!!!
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
