Hi. I`ve connected up my sons Xbox to my livebox with an ethernet cable, first thing it did was update something.....anyway, I`m trying to create an account for him to play online, and after filling all the details in, it comes back and says that my email isnt accepted, and I must use another domain ?????
What does it mean.? I`m using one of my Wanadoo/Orange email addresses and it has been put in correctly.
Strange, it would suggest it does not like the wanadoo.co.uk or orangehome.co.uk part of the address or possibly the part directly after the @. I have known the hotmail and yahoo domains to be reject before but not Orange.
You could try using another e-mail address not from Orange. They are easily acquired these days, if you are not to fussy on the particulars of the address.
Working in the internet industry I've seen this sort of query before. My hunch is that it's a development issue in the checks that are performed when you submit an email address. Basically developers should validate everything you type into entry fields, for example, if they ask your age, they will check it is an integer between 0 and 120 (or another reasonable range for a persons age). If the checks find erroneous characters, such as too high or low range, or alphabetic characters, etc, the check fails.
Now back to your email address, it is simply failing the checks for an email address because there are too many levels to a xxx.wanadoo.co.uk domain. A lot of developers check for an email format of <string of characters>@<subdomain>.<top level domain> whereas Orange addresses have too many subdomain levels with a format of <string of characters>@<subdomain>.<subdomain>.<top level domain>
The top level domain can be any of the ICAN top level domains, such as .co.uk or .com. or .org.uk or .net, etc. So the following examples would pass:
Basically, it's the number of .'s after the @. Developers often code the checks to only accept up to two .'s whereas a .wannadoo.co.uk address has 3. Lame I know, it's sloppy coding. As previously suggested, try another email address such as a hotmail, yahoo or google email.
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