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< Orange Email Problems ~ Another e mail problem

firefox

Posted: Thu Nov 13, 2008 8:24 am

Joined: 03 Aug 2006 Posts: 34

I go to the home page go to log in all I get is this message We were unable to sign you in. Please try again. Come on Orange sort it out it has been like this now for days Sad

OrangeProblems

Posted: Thu Nov 13, 2008 8:24 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

ONo

Posted: Thu Nov 13, 2008 9:33 am

Joined: 28 Sep 2008 Posts: 5 Location: London

firefox wrote:

I go to the home page go to log in all I get is this message We were unable to sign you in. Please try again. Come on Orange sort it out it has been like this now for days Sad

I think you'll find this one was heavily signposted!

We were all "warned" days ago this would happen between the evening of Nov 12th and daytime on 13th.

It's for some sort of major upgrade.
Email will "send", but any to be "received" will be saved for you and forwarded after the upgrade - allegedly.

_________________
orange.net POP server is POOP

Kwales66

Posted: Thu Nov 13, 2008 7:02 pm

Joined: 08 Nov 2008 Posts: 28

Service Supposed to be back today at 1400 - Is it just me or is everyone still without email ?

JYorks

Posted: Thu Nov 13, 2008 7:37 pm

Joined: 03 Nov 2008 Posts: 9 Location: York

My email carried on as normal yesterday and today, but I got no emails at all for a while earlier this week. Do they use different servers for people in different areas?

OrangeProblems

Posted: Thu Nov 13, 2008 7:37 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Kwales66

Posted: Thu Nov 13, 2008 7:43 pm

Joined: 08 Nov 2008 Posts: 28

My guess is yes different servers for different customers - To spread the load

lindner

Posted: Thu Nov 13, 2008 7:59 pm

Joined: 13 Mar 2008 Posts: 7

I'm still without my mail too. Am in the London area. Really hope they get it up and running again soon.

Kwales66 wrote:

Service Supposed to be back today at 1400 - Is it just me or is everyone still without email ?

Kwales66

Posted: Thu Nov 13, 2008 8:07 pm

Joined: 08 Nov 2008 Posts: 28

Thanks for replying and Hi ! Im in Wales and fed up with no email

Kwales66

Posted: Thu Nov 13, 2008 8:16 pm

Joined: 08 Nov 2008 Posts: 28

We're sorry

Orange Email is currently unavailable due to some updates we're making to the service. These changes are taking slightly longer than we anticipated. We're sorry for any inconvenience and thank you for your patience.

ONo

Posted: Thu Nov 13, 2008 8:18 pm

Joined: 28 Sep 2008 Posts: 5 Location: London

Webmail all working again here, with spam protection extra-flagged.

Just a shame it's so clunky.
Click on some of the tabs and you even get error messages.

I do hope they tweak it all up to speed again soon.

_________________
orange.net POP server is POOP

LLUed

Posted: Thu Nov 13, 2008 10:11 pm

Joined: 06 Mar 2007 Posts: 13

ONo wrote:

wish mine was clunky - wish it was anything - I'm in west yorkshire and still getting the

" taking slightly longer than we anticipated. We're sorry for any inconvenience"

message

ONo

Posted: Thu Nov 13, 2008 10:22 pm

Joined: 28 Sep 2008 Posts: 5 Location: London

LLUed wrote:

wish mine was clunky - wish it was anything - I'm in west yorkshire and still getting the

" taking slightly longer than we anticipated. We're sorry for any inconvenience"

message

I spoke too soon.
Mine's back to doing that now - and it's bedtime.
Orange is SUCH rubbish, ain't it!

_________________
orange.net POP server is POOP

firefox

Posted: Thu Nov 13, 2008 10:27 pm

Joined: 03 Aug 2006 Posts: 34

Mie is still not working either Sad

. Come on Orange sort it out.

ladybirdm

Posted: Fri Nov 14, 2008 8:21 am

Joined: 24 May 2007 Posts: 7 Location: london

Mine's still not working either. This is ridiculous! Just how much longer are they going to be? "slightly longer" is not a reasonable answer is it?

mrt

Posted: Fri Nov 14, 2008 8:43 am

Joined: 03 Mar 2008 Posts: 12

ladybirdm wrote:

Mine's still not working either. This is ridiculous! Just how much longer are they going to be? "slightly longer" is not a reasonable answer is it?

I get the same message, but I can access my email via their POP3 server! ie if I download using a mail client (Thunderbird in my case).

I usually check my mail via their webmail interface first, get rid of the spam that's made it into my inbox, then download via Thunderbird.At the moment I'm just downloading my mail blind, and deleteing the spam afterwards.

Come on Orange, sort it out!

Kev

Daintbr

Posted: Fri Nov 14, 2008 9:26 am

Joined: 11 Jun 2007 Posts: 1

I see everyone is talking about not having email, I got home last night and had no internet connection and it had not been restored this morning, anyone else having a similar problem

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