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< General feedback and Announcements ~ Speed Test results display problem

viao

Posted: Sun Mar 09, 2008 9:09 pm

Joined: 21 Aug 2007 Posts: 122

For the last 2 days, when I add a new speed to my profile on this site, instead of seeing the usual line graph below my results I get the "Speeds by time of day" graph. Clicking on the "Your speeds" link still takes me to that graph.
Can someone look into this please?

Is everyone affected or just me?

OrangeProblems

Posted: Sun Mar 09, 2008 9:09 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

G3WYP

Posted: Mon Mar 10, 2008 8:53 pm

Joined: 04 Sep 2006 Posts: 15

viao wrote:

I get Area display not my own graph, no matter what I do I cannot get my own stats graph.

admin

Posted: Mon Mar 10, 2008 9:57 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hello viao and G3WYP

Thank you for raising this - there is an issue - our servers have been updated to a later version of php which is causing a couple of unexpected problems!!!

We will get the graphs sorted asap... The data in the table is correct, only the graphs are affected.

K

viao

Posted: Mon Mar 10, 2008 11:27 pm

Joined: 21 Aug 2007 Posts: 122

And thank you for letting us know. Smile

I miss my "nice" neat zig-zag of pre- and post-capping speeds! Laughing

OrangeProblems

Posted: Mon Mar 10, 2008 11:27 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

admin

Posted: Tue Mar 11, 2008 6:03 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hello viao and G3WYP

The zig-zags (graphs) are back!!!

There were a few server settings that needed changing due to the software upgrade which our technicians completed today!

K

viao

Posted: Tue Mar 11, 2008 6:49 pm

Joined: 21 Aug 2007 Posts: 122

Thank you! Cool

G3WYP

Posted: Wed Mar 12, 2008 8:19 pm

Joined: 04 Sep 2006 Posts: 15

Many Thanks Admin and keep up the good work, one day we will get Orange working as it should!!!

G3WYP

richard345

Posted: Thu Jul 31, 2008 1:47 pm

Joined: 25 Mar 2008 Posts: 2

Hi admin,

Just found this thread, which if too old, I apologise for resurrecting it, but I've only had the Area results when I submit my speed tests.

Can we have to graphs back, please?

_________________
Best regards

Ric

admin

Posted: Thu Jul 31, 2008 5:41 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hello richard345

Thank you for pointing out that the graphs were not displaying correctly - the coding has now been amended (was overlooked on recent move to new servers) and the graphs are back in all their glory!

Regards

K

richard345

Posted: Fri Aug 01, 2008 8:14 pm

Joined: 25 Mar 2008 Posts: 2

Hi K,

Many thanks for fixing this. It's great again and gives everyone reasonable evidence to shoot at Orange, should the need arise.

Thanks again for your prompt attention.

_________________
Best regards

Ric

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