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< Problems with upgrades to 8Mb ~ ADSL Status

alby28

Posted: Thu Jul 27, 2006 10:47 am

Joined: 09 May 2006 Posts: 28 Location: Manchester

Ok i havent had a connection now for 14 hours.According to my wanadoo status page,it says im connected at 5.4 meg.But then under my line speed it says ADSL status,but here it says PPP server down.Is this a problem there end or mine?

Mark

OrangeProblems

Posted: Thu Jul 27, 2006 10:47 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

admin

Posted: Thu Jul 27, 2006 10:56 am

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hello alby28

Most probably their fault!

This seems to be an exchange problem!

Read a post here for more niformation.

K

chorlton

Posted: Thu Jul 27, 2006 11:29 am

Joined: 11 Apr 2006 Posts: 79 Location: Manchester

Orange admitted to me that there does see to be a ppp problem at the moment which they are looking into.

Please get it sorted soon Exclamation

alby28

Posted: Thu Jul 27, 2006 12:37 pm

Joined: 09 May 2006 Posts: 28 Location: Manchester

What does the PPP server do?And if its down,will it affect everyone on my exchange?

Mark

OrangeProblems

Posted: Thu Jul 27, 2006 12:37 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Thu Jul 27, 2006 4:59 pm

Joined: 11 Apr 2006 Posts: 3394

Think of the PPP server as the logon server. If you can't logon you can't use the connection because you're not authorised to.

I'm not sure that it's completely down. Some people seem to be connecting ok, others are getting intermittant connections.

alby28

Posted: Sun Jul 30, 2006 1:05 pm

Joined: 09 May 2006 Posts: 28 Location: Manchester

My connection went down on Wednesday.Same reason,PPP server down.Just got the results of my line test,they came back ok.So according to the customer service agent.He thinks im connected to fast and wants to downgrade me from 6 meg to 4 meg So i have to phone back later today to find out the results of a new line test and then at least 48 hours for a regrade

Mark

All times are GMT

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