I normally get 1.45 meg, which is fast for my village. But then I got an e-mail saying on 26/01:
Hello
We've finished making the changes we emailed you about and you're now getting up to 2.0 Meg broadband. Your monthly price for this service is £5.
If you'd like any info on your broadband service, just go to www.orange.co.uk/help or give us a call free on 150 from your Orange mobile. There'll be someone there to help you all day, every day.
Thanks
Customer Support
Anyone else had this?
Since 26/01 all I've had is 0.6 meg, every day. 608 downstream according to The router control panel at http://192.168.1.1/statsadsl.html
I phoned up and went through all their stupid checks, I then rejected all their fob-off excuses about how this was somehow my fault, then they said they would test the line and would ring me back in two days. They didn't. I phoned them back in two days, they said to phone back in Three more days. I phoned back in Three days, they said to phone back next week. I phoned back in a week and they've now said to phone back in another week.
I am tied to Orange by a mobile-tie-in contract for another twelve months, I just have to keep on at them.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
