I have now switched to BT and thought I would tell you about it so far.
I have been a BT Broadband customer now for five minutes. I signed up online and was concerned that I was not asked for payment details. I called Broadband sales and was queing for about 30 seconds. the lady I spoke to said unfortunately she couldn;t help as she was sales not technical but she would put me through/ i would like to point out she was very curteous.
I went through to technical and spent a further 30 secs on hold. Th chap at the end explained that they would bill me with my phone line and hey presto all was taken care of.
Obviously I can't speak for the actual broadband as yet, but in two minutes BT's customer service kicked oranges ass.
Same experience with CS here - and that was the same question I needed answering I've now been on BT Broadband for Three weeks...no problems whatsoever, no disconnections, nothing.
I hope your experience with BT Broadband will be the same
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
I've now been on 
