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< General feedback and Announcements ~ New connection problems

nhyder

Posted: Mon Sep 17, 2007 6:54 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Anyone else experiencing problems again with this site ?

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

OrangeProblems

Posted: Mon Sep 17, 2007 6:54 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

admin

Posted: Mon Sep 17, 2007 7:09 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hi nhyder

With OrangeProblems.co.uk ???

What problems are you experiencing?

We are not aware of any issues with OrangeProblems.co.uk at the moment but will certainly investigate if you can tell us the problems you are having.

K

nhyder

Posted: Mon Sep 17, 2007 8:08 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Slow loading.
On Latest Posts page, refreshes were slow then giving database error codes.

Not had any other website coonection problems. But at the moment this site is performing OK Rolling Eyes

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

sweeperdog

Posted: Mon Sep 17, 2007 8:14 pm

Joined: 27 May 2006 Posts: 781

I've had the odd database error today too

OrangeProblems

Posted: Mon Sep 17, 2007 8:14 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

keithwjones

Posted: Mon Sep 17, 2007 10:50 pm

Joined: 12 Jun 2006 Posts: 907 Location: Weston-super-Mare, UK

Working ok for me at 2350hrs.

Keith

nhyder

Posted: Tue Sep 18, 2007 11:56 am

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Warning: mysql_connect() [function.mysql-connect]: Lost connection to MySQL server during query
.......
phpBB : Critical Error

Could not connect to the database

Just got this error moving from a new post to Broadband Forum Index. Clicked Refresh and it connected.

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

admin

Posted: Tue Sep 18, 2007 6:38 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Hi nhyder

We do know about this error! It tends to occur when the forum is particularly busy...

We have a problem in resolving this issue though!...

Basically, the website is split over two servers. One for the actual web pages and one for the database (which holds all the vital information to make the forum run).

The database server that we use will only allow a certain number of connections from "another" server (i.e. the web pages server) - depending on how busy the server is. This is not limited if we move our web pages to the database server (still with me?!).

Now, you say - why don't you put the webpages on the same server as the database - problem solved! - This would be true...

However, when Orange users have issues accessing certain websites, one of the few websites that they can access is OrangeProblems.co.uk - we are not sure whether these users will still be able to access OrangeProblems.co.uk if we change the webpages to our other servers.

We have a number of other sites on our other server, including TalkTalkProblems.co.uk and VirginMediaProblems.co.uk and are waiting to find a user that is experiencing the DNS problems who we can ask to check these sites. If they are able to access TalkTalkProblems and VirginMediaProblems, then we will, of course, transfer the website over!

In the meantime, we do apologise for this issue but feel that at the moment, it is best to leave the website on its current server... Until we have more information.

Hope I have explained things well wnough. I am keeping a close eye on things and will take action as soon as possible!

Thank you for the feedback. It is appreciated.

Kind regards

K

nhyder

Posted: Tue Sep 18, 2007 9:51 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Looks like I'll have to start an OrangeProblemsProblems.co.uk site.....seems your servers aren't man enough to cope with VirginMedia+TalkTalk+Orange........contention ratio springs to mind Embarassed

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

All times are GMT

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