I'm with Orange Broadband..but not for much longer - v. poor service of late with many examples of outgoing and incoming messages not delivered.
After changing to another Broadband provider I'll still be able to download any straggling e-mail messages from Orange via dial-up will I?
Have been with Broadband for so long now have completely forgotten how to access e-mail via dial-up. So as to practice dial-up for when I do change to another BB provider - anyone advise how to do this.
Cheers. John
After moving you should be able to download your email as normal because this isn't restricted and can be done through practically any internet connection.
Sending email for the account must be done through an Orange connection either dialup or broadband so to send you must either dialup to Orange or use your new ISP to send the emails.
If you are on Orange broadband, your monthly payment keeps your account active for access for as long as you keep paying them, and keeps your email account active for as long as you keep paying them. If you cancel the account, you are in effect then transferred back to a pay-as-you-go dial-up account. (As long as you drop the @fs off the end of the username you get to keep the same details too).
If you are on Orange pay-monthly dial-up, your monthly payment keeps your account active for access, and keeps your email account active. If you cancel the account, you are in effect then transferred back to a pay-as-you-go dial-up account.
If you are on Orange pay-as-you-go dial-up, your 0844 dial-up call payments keeps your account active for access for up to 210 days after the last time you dialled in, and keeps your email account active for up to 210 days after the last time you dialled in.
If you are on a "webmail account", you are in effect actually on a pay-as-you-go dial-up account, and you need to dial the 0844 pay-as-you-go dial up number and log in with your user name and password once every 210 days. I am sure that a few years ago, the limit was in fact only 90 days. I see some people saying the limit is now 260 days.
Whatever, you need to spend at least 10 pence per year on the 0844 dial-up number in order to keep the account active.
-- Correction --
If you use webmail then be aware that there are two types of account.
One of them is called a "webmail account". If you have one of those (i.e. you have an fsmail.net address) then you simply need to use the webmail service at least once every 90 days to keep the account open.
All other types of email (freeserve.co.uk, fsnet.co.uk, wanadoo.co.uk, orange.co.uk, etc) are linked with either a broadband, anytime, or a pay-as-you-go account, and need you to keep on paying the account or dial in as a pay-as-you-go customer every 210 days.
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