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< General Wanadoo / Orange Problems ~ Orange - Is this par for the course

tvman

Posted: Wed Mar 28, 2007 10:56 am

Joined: 31 Dec 2006 Posts: 268

Orange have just had four complaints against them upheld by the Advertising Standards Authority for some adverts that they published.

Apparently, all the adjudications failed to meet the criteria on Truthfulness. Now theres a surprise!!!!

OrangeProblems

Posted: Wed Mar 28, 2007 10:56 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Sheep454

Posted: Wed Mar 28, 2007 11:06 am

Joined: 28 Nov 2006 Posts: 315

Doesnt suprise me, but what does is how the hell Orange are still trading Confused

Elhana

Posted: Wed Mar 28, 2007 11:54 am

Joined: 11 Apr 2006 Posts: 3394

Out of interest any links with more about them?

_________________

admin

Posted: Wed Mar 28, 2007 12:01 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

Orange Personal Communications Services Ltd t/a Orange
St James Court
Great Park Road
Almondsbury Park
Bradley Stoke
Bristol
BS32 4QJ
Number of complaints: 1
Date: 28 March 2007
Media: Press general, Television, Poster
Sector: Computers and telecommunications
Agency: Mother Ltd

T-Mobile challenged whether the ads were misleading

ASA adjudication

OrangeProblems

Posted: Wed Mar 28, 2007 12:01 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

admin

Posted: Wed Mar 28, 2007 12:04 pm

Site Admin Joined: 07 Apr 2006 Posts: 784 Location: United Kingdom

And a list of others!!!

Advertising Standards Authority

tvman

Posted: Wed Mar 28, 2007 6:42 pm

Joined: 31 Dec 2006 Posts: 268

Elhana wrote:

Out of interest any links with more about them?

You will find the info on the ASA website under this weeks adjudications.
The complaints were made by T Mobile in respect of some mobile adverts.

I think T Mobile was probably trying to pip Orange to the post, if you'll pardon the pun. Don't really matter who reported them though. The fact is the ASA as the industry watchdog found the four complaints to fail on Truthfulness.

As a point of interest I think one that is currently under investigation and shortly due an adjudication is in relation to a previous post aired sometime ago on this website about Oranges 'unlimited' and very ambiguous 'Fair Use Policy'.
So the complaints are not being purley restricted to Oranges mobile packages. First Watchdog, now these latest ASA adjudication and now the possibilty of a further slap over the wrist. Just hope Eric the Orangeman is managing to sleep at night. Laughing

tvman

Posted: Wed Mar 28, 2007 6:46 pm

Joined: 31 Dec 2006 Posts: 268

admin wrote:

And a list of others!!!

Advertising Standards Authority

Thanks for that. I was not aware of the others only the latest ones to be released. Looks like Orange are trying to set a new track record.

peop

Posted: Wed Mar 28, 2007 6:56 pm

Joined: 01 Jan 2007 Posts: 183

Orange deserve everything they are getting right now- they' earnt it afterall.

I personally feel sorry for the front line workers, it must be like being stuck between a rock and a hard place. Trying their best to field questions which they already know cannot be answered and fed s*** from the greedy shareholders above.

I would love to see the customer figures for last month lol

All times are GMT

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