I know it's a bit long, but please take time to read this carefully and please, try to help. I'll be grateful!
I experience a serious pairing problem: I can't connect my computer (using the inventel adapter) to the Livebox.
Error #500 occurs each time I try to pair the adapter to the livebox.
(I doublechecked the WEP key and tried both with and without the antivirus/firewall).
I'm quite sure the adapter configuration is OK as I can connect to the Internet through one of neighbour's wireless network.
I think there's something wrong with the authentification type or the encryption. But I need further information (technical information) about all that stuff as I haven't received the detailed set-up guide yet. I only received the easy set-up guide which is a bit useless when it does not work.
(You should understand I'm bitter as I received the livebox 2 months ago and the only thing Wanadoo managed to do is to take money away from my bank account).
Anyway, here are my questions:
Question #1: What's the authentification type the USB adapter should use to connect to the Livebox?
Question #2: How can I check the current authentification type used by the adapter?
Question #3: How can I change it?
Question #4: What's the default encryption method used by the Livebox?
Question #5: How can I check the current method?
Question #6: How can I change it?
And here are extra information which might help :
*** Wireless manager detect adapter as "802.11G USB 2.0ADAPTER [00:0B:6B:xx:xx:xx][WPA][G]"
*** I managed to detect my Livebox wireless signal with a second computer, but did not managed to connect on its network. Here are information seen by the second computer about my Livebox network:
SSID: WANADOO-xxxx
Security: Excellent
Authentification type: WPA-PSK
Encryption: TKIP
Network type: infrastructure
BSSID: 00 16 C9 xx xx xx (Guess it's the MAC address. Please confirm)
I know what I'm talking about, so don't hesitate to give technical details or ask technical questions, and do not hesitate to ask basic questions as sometimes we just forget to make the most obvious steps!
(I turned the livebox on anyway before starting -- and press the pair button when asked).
Thanks for your time and help!
_________________ - alex -
Murphy's Laws - If anything can go wrong, it will.
Tech Laws - New systems generate new problems.
I think there's something wrong with the authentification type or the encryption.
Unlikely as the software sets the Inventel adapter up especially for the livebox.
Quote:
Question #1: What's the authentification type the USB adapter should use to connect to the Livebox?
Depends on what the livebox is set to but by default you should be using WPA-PSK.
Quote:
Question #2: How can I check the current authentification type used by the adapter?
You can't really, the only thing it asks for auth wise is the encryption key. As you added below the system detected the adapter mentioning WPA and thats what it by default uses.
Quote:
Question #3: How can I change it?
AFAIK you can't you either use encryption or not, I believe that it will work with pure WEP if thats what the livebox/router is set to use though.
Quote:
Question #4: What's the default encryption method used by the Livebox?
Default, from the config pages, should be set on WPA and WEP.
Quote:
Question #5: How can I check the current method?
Make a wired connection (usually you can just plug the cable in), go into the configure livebox icon, click the link, username and password by default are "admin", hit configuration > advanced > wireless.
Quote:
Question #6: How can I change it?
As above, change the setting and submit.
You've done the first part of trying to fix the error 500 pretty well. There's one thing you didn't mention which makes me wonder. The wireless network you were able to access the net through, what security did it have or was it open?
Anyway on to trying to fix things. As above setup the wired connection as there's 2 things you need to do on the config pages. Enter security > wireless connection. Copy and paste the WEP key over and try reconnecting making sure to be in pairing mode. If it fails try and changing the wireless channel, same page in the config as the WEP key. See how that goes.
The wireless network I can connect to are unsecured.
I tried to connect the livebox using a LAN cable, but I screwed up my Operating System (Windows2000) when I installed the Network card: Windows was unable to start up (frozen screen at login) -- even when I removed the USB adapter.
I removed back the PCI Ethernet card, plug back the USB WIFI adapter, and now Windows's working again.
I've got a Linux Live CD. I'm going to try it to connect the livebox through a LAN.
BTW, do you know if I should use a "PC to router"-LAN cable or a "PC to PC"-LAN cable?
A question comes to me: Why I've given a WEP key if the default secured mode is WPA-PSK?
If any one of you have any tips/trick/suggestion, please do let me know about it.
Thank you very much!
_________________ - alex -
Murphy's Laws - If anything can go wrong, it will.
Tech Laws - New systems generate new problems.
The wireless network I can connect to are unsecured.
I tried to connect the livebox using a LAN cable, but I screwed up my Operating System (Windows2000) when I installed the Network card: Windows was unable to start up (frozen screen at login) -- even when I removed the USB adapter.
I removed back the PCI Ethernet card, plug back the USB WIFI adapter, and now Windows's working again.
I've got a Linux Live CD. I'm going to try it to connect the livebox through a LAN.
BTW, do you know if I should use a "PC to router"-LAN cable or a "PC to PC"-LAN cable?
A question comes to me: Why I've given a WEP key if the default secured mode is WPA-PSK?
Finally I'm a bit confused about all that stuff. According to what I read over the Internet WEP is an encryption method and WPA is an authentification type (which could be declined to WPA-PSK for Pre-Sahred Key).
Thus, I understand here, that you cannot compare WEP to WPA as they are 2 different thing with different purpose. Howerver, a few web site compare them to each other.
Furthermore, can you choose a WPA authentification type plus a WEP authentification method?
If any one of you have any tips/tricks/suggestions/explanation/clear and short tutorials, please do let me know about it.
Thank you very much!
_________________ - alex -
Murphy's Laws - If anything can go wrong, it will.
Tech Laws - New systems generate new problems.
Essencially WEP and WPA are just settings and it's not really needed to know a lot of indepth stuff about them. They both use an encryption key to secure the connection. From setting up my own wireless stuff I believe you could even use the same key in WEP and WPA, it's just handled differently by the system.
As default the livebox should be set to WEP and WPA so using either should work if you can set it.
The Lan cable you want is a PC to Router cable often called a patch cable. See ones marked crossover cable, steer clear, they're PC to PC.
You really want to sort out a lan connection as it can really help with getting a wireless setup working, in a few rare cases it's required because of problems with the wireless signal getting through.
I've fixed the network conflict, now I'm running Windows2000 with both a PCI Ethernet card and the WIFI USB adapter.
Now, Im connected to the Livebox through a local wired network.
I "mannually" end up the livebox configuration, so I am now connected to the Internet! I've never been so delighted to be connected to the Internet.
Anyway, after this sort time of relief, I've checked the livebox wireless and security configuration.
First of all, I've noticed something suspicious about the Livebox's MAC address: the MAC address given with the CD (labeled on the CD jacket) is the same than the one labeled on the Livebox, but is different from the one I can read on the livebox configuration web page.
However the WEP (or WPA?) key stored in the livebox is exactly the same than the one given with the CD, and then exactly the same than the one I entered at setup.
I also checked that the MAC address of my adapter was stored in the Livebox. It's OK.
(this is what they call "pairing" the adapter with the livebox: when you press the (1) button of the livebox, it will memorised all the MAC address it will detect in the area. Then the livebox will only authorise the known MAC address to connect to the Internet).
I aslo checked the security configuration. It was WEP and WPA (still confusing for me. Does it mean you need to use both WEP and WPA or does it mean you can use either of the WPA and WEP method?).
Anyway, I tried WPA only and WEP only without any success. I even tried NO SECURITY and I did not work. The error message (from the Inventel wireless network manager) is "Cannot connect", there's no error number and no explanatation about "why the hell it cannot connect?".
I really don't understant why I can connect to unsecured wireless networks around and I cannot connect to mine.
Any clue?
Thank you!
_________________ - alex -
Murphy's Laws - If anything can go wrong, it will.
Tech Laws - New systems generate new problems.
Ok if it can't connect when there's no security try changing the wireless channel on the same page as the security key. Probably best to keep the livebox in pairing mode while trying to connect wirelessly just to be sure.
Thank you very much for helping!!
Thanks to you, it's now working!
I changed to channel 11 (the default channel was 1), and now I can access to the Internet through my wireless connection.
I'm now glad I'll be able to share the connection with my flatemates.
However, I still wonder why they called their user guide an Easy set-up user guide.
And been through the so-called "terms and conditions" I haven't read, anywhere, any text that specifies you would need a wired connection to set up your livebox.
Anyway....
Thanks you, and I hope what I experienced might help other people to save time.
The solution was just: get a blooy RJ45 cable and set the channel to 11.
_________________ - alex -
Murphy's Laws - If anything can go wrong, it will.
Tech Laws - New systems generate new problems.
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