Not a problem with Orange voip as such, but I don't really want to have two phones (one for the BT line and another for voip).
As I don't trust it the voip to work all the time to be able to rely on it, our phone is usually connected to the BT line. However when we want to make use of the free voip calls it is difficult to physically change where the phone is plugged in due to the location of the livebox(and it's voip connection) and where the BT phone socket is located.
So, is there anything which would allow us to connect ONE phone to the BT line AND voip? If not would it be easy/possible to make a simple switch box to manually change which 'line' the phone is connected to?
You'll be wanting a switchbox and to take a look at this thread on BBBuyer.
http://forums.broadbandbuyer.c...7&PN=1
Getting it to work seems very hit or miss from the thread.
Well, I asked Orange Support and here's the helpful reply .
Thank you for your email.
We will gladly assist you with your issue.
We would like to inform that you cannot connect a single phone to both
your BT line and Livetalk.We would recommend no to use any kind of
adapter with the talk service.
For more information we would recommend you to follow the link below:
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards,
Neil
Broadband Support
REF:WOOBB
Broadband Support: 0870 010 2462, lines are open 24 hours a day, seven
days a week (calls charged at national rate)
Orange Home UK plc is a subsidiary of France Telecom SA. Our registered
office is at: Verulam Point, Station Way, St. Albans, Herts, AL1 5HE,
and we are registered in England and Wales, as Company No. 3014367
Original Message Follows:
------------------------
Your question is about: Wireless & Talk
Question or details of problem:
Hi,
Is there a way we can connect a single phone to both our BT Landline
(for incoming calls) and LiveTalk (for outgoing calls)?
I've seen that there are Skype/Voip adapters available but I'm not sure
these can be used with LiveTalk and connected to the LiveBox.
Well, there is a very specific answer there : "We would like to inform that you cannot connect a single phone to both your BT line and Livetalk".
It would be better if we all had the confidence that "Neil" (who probably hasn't got a landline in Dehli, Orange mobile, yes) actually understood the question because "Neil" may have read the wrong line in his script.
_________________ An ex-Orange guinea pig
"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."
I'd like to know why they didn't have the foresight to design the livebox so we could do this.
Orangethinktank :- But why would you not want to use such a wonderful Talk service ? BT charge you for everything so why would you want to have a phone connected to their service as well as ours ?
_________________ An ex-Orange guinea pig
"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."
One phone for both lines can and does work, but as I mentioned earlier it's very hit and miss. There currently isn't any known sure fire item you can buy or use to do this.
If anyone has done this then I'm sure a number of people on here will be very interested in what hardware/phone/cabling was used.
I've had all kinds of problems with the net falling over in recent months - when this happens I've noticed the phone connected to the livebox responds to the BT line instead - a little scary as we didn't always use the net before making a call and I got hit with a £40 bill for calls to the USA last month as a result.
You might get around this by turning off the phone sevice in the configuration pages and only turning it back on when you want to use it. This doesn't however, make the phone ring if a call comes in on either line - it'll only be the connected one that rings but it's ONE way of switching between BT and VOIP without having to mess around with cables.
It might not even work - I haven't tried it - manually turning off the VOIP may totally disconnect the attached phone - but if the service fails on its own, it does revert to the BT line.
When you pickup voip line there should be a slightly different dial tone initially so you know it's using the talk line. Like 5 pips in the tone, that and 120 should take you to your voicemail for the line.
Yes, slave also said......."It might not even work - I haven't tried it"
Yes, but the next bit of the sentence "manually turning off the VOIP may totally disconnect the attached phone " does imply that manual turn off is possible, even if it does not achieve the desired result, i.e. reconnect the 'phone to BT.
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