I have recently joined the Orange band of * surfers. My life is almost over and I just hope this post will save me and maybe some other poor brainwashed lost souls.
It all began on 30 Aug 06, "you may be offline a few hours". Then the calls to the Techies began on 01 Sep 06 and the control of me started. Its so ironic they greet me with "good day sir welcome to Orange support, we are pleased to tell you your upgrade was successful and you are now on upto 8 meg"
Then the sinster bit starts "Yes sir I can help you with that problem, I will explain the correct way to tie a hangmans noose, so you can use it in your attic later."
They are even stealing my money. I am supposed to be on free broadband because I have a mobile contract, but they still raid my account every month. I have written and didnt even get a reply saying stop whingeing you ungrateful git! I think thats why the techies keep you on the phone so long, there is probably some commission basis for the call, they last ages and they repeat everything you say. Its like talking to an echo, echo, echo......help I'm drowning "yes sir I can help you with that problem"
The really good control technique they use is to keep dangling a carrot. I was told no problem it needs a day or two to settle. so does concrete, We found a fault on the line, Yippe! BT are onto it, groan. There is no fault on this your 7th line check but you may be on the wrong package. Here have this wonderful Livebox it will solve everything! I used to have friends and go out quite often. One night I got up after another failed * attempt and completely re-wired all the phone sockets so the house is just like a BT installation. Midnight till 4 then I rang the Techies I needed to talk to some one.
I am just waiting to be allowed to call the control cell again for my next instructions. It used to be call back in 24hrs, 48 hrs, but I dont think they like me anymore, its crept up to 3 days and the last 2 times it is wait 5 days before you spend money and call again insect! They tell me to do unusaul things with the computer make me feel good by saying stuff like you are special, we are going to put you thru to " Escalation" "The fault management supreme allied headquarters" "Ant and Dec". It never works though and I always have these suicidal thoughts when I come off the phone, just waiting and waiting.
Please someone help me before my next attempt to end it all is succesful!
Its been 30 Aug to now 07 Oct 37 days of hell!
I was on freeserve dial-up, which became Wanadoo, then it became Orange and at some stage I upgraded to broadband. I am (theoretically) on Wireless and Talk with a livebox. Talking to you guys on a Tesco death by dial up pay as I go every step off the way.
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