Hi all,
I'm suffering PPP Server Down since 18-Sep (on the Radcliffe exchange). Anyone else in M26 post code on here???
I'm on my second Livebox now, and I still have the same problem but so far the TS hasn't been too awful (I'd score them 5/10). I've only had the one "fob off" and hang up...Basically my own fault for suggesting that the advice to run the Livebox setup CD was *guaranteed* to cure the problem, was probably not correct!! It wasn't, what a surprise.
The only thing it was guaranteed to do was hijack my IE homepage, install a toolbar I didn't want or request and brand my IE to be "Provided by Orange UK"....which it wasn't!
My latest call to TS (Mark) wasn't too productive really but at least he was helpful and didn't treat me like a f2ckwit! But I'm waiting for another line test (and then my call back) to see what happens next. So far all my line tests have come back no fault found. He did suggest I try to sign in using @bb4.freeserve.co.uk (or bb1, bb2, bb3) instead of simply "@fs" at the end of my user name, so I'll try that tonight.
During the call though I asked if PPP server down was common fault at the moment, either in M26, Manchester or just generally, and I was told that PPP server down problems were a "big issue" for them currently. So I was wondering what other nuggets of info anyone else around here had managed to winkle out of them that might point to problems at exchanges that aren't being detected, or Orange server/software problems etc...
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