Please bear in mind that you are only able to do this prior to an order being placed on your line to transfer your service to LLU. As the order process takes around a month from being placed, if you wish to opt-out you should do it immediately. This opt-out scheme was introduced because of difficulties with migrating away from an LLU service when our first customers were transferred. A Migration trial is now in place which can be used by our customers, however as this is only a trial, the option to opt-out will be continued until there is a business as usual process for switching between LLU and IPStream. More details about migrations are included later in this FAQ.
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