Why we are still with them is only fear of waiting for a new supplier!! Over the years it has cost money,work and time. The new EE is still no better - constant slow speed - dropouts and after 2 weekends of no broadband and mindless indian call centre restarting the box wrote an official complaint/long letter. Of course - to date - weeks later still no reply. We shall change but will not honour any payment to contract but will keep letting people know just how bad the service is. It is a difficult area but they just dont seem to care!! Anyone else feel like this? gulli
Joined: 04 Jan 2007Posts: 8Location: Rudry CAERPHILLY
Gulli wrote:
Why we are still with them is only fear of waiting for a new supplier!! Over the years it has cost money,work and time. The new EE is still no better - constant slow speed - dropouts and after 2 weekends of no broadband and mindless indian call centre restarting the box wrote an official complaint/long letter. Of course - to date - weeks later still no reply. We shall change but will not honour any payment to contract but will keep letting people know just how bad the service is. It is a difficult area but they just dont seem to care!! Anyone else feel like this? gulli
I ended my contract with Orange two years ago, believe me it was the best move Ive made , Every day/night phoning Orange really got to me . Im with BT never any real problems, my only complaint is they use Indian call centres .
But Orange really are one of the worst Broadband Providers , Ill never go back with them.
Thanks for that reply - change is imminent!! Formal letter of complaint -no reply; consistently low or almost inactive speeds; yesterday it reached .4 upload and .1 upload!! OMG - not even 20th century here!! Gulli
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