I have had my fsmail email blocked by Orange - I think I may have sent too many emails within a 24 hour period. I have contacted Orange now EE and find that they do not support these accounts - so cannot unblock it. I have emailed the emaila address lockedaccounts at Orange.co.uk Three times and they have not even had the courtesy to reply - contacted Orange Helpers on fb and they replied with a website that took me back to EE have written to them Three more times and to date no reply - obviously Orange does not care about its customers this is a very imortant email address for me - also holding a lot of contacts - is there any way that I can unblock this address if I dont get any reply from Orange - getting slightly desperate.
I had this problem years ago. Forget Orange, they are worthless. In my case I solved it by going to the Orange website and logging into the email account there. You might find that it is full of spam. This will stop your email working. You have to sit there like an idiot and delete it all.....And you have to do that regularly otherwise it fills up again.
BTW If they phone you and offer you an "upgrade" what they are actually doing is conning you into agreeing to a new contract. But they won't mention that until you try and cancel. They will also be the only ones not to tell you that your credit card is about to expire. They will let it lapse so that they can slap a surcharge on.
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