I don't know if anyone else has been suffering with the same problem as I have today but Outlook has continually been giving error messages saying my old email address of *** @****.wanadoo.co.uk is unable to connect to the above server.
To resolve it, I edited my Outlook settings to change my incoming mail server to "pop.orange.net". However, I have left the outgoing server as "SMTP.Orangehome.co.uk" and everything is now working fine with no more error messages.
Thanks, this worked for me. For 24 hours! This morning I was back 'awaiting authorisation' for ever and getting enter password requests again. So I've just changed my setttings from pop.orange.net back to pop.orangehome.co.uk again and all is immediately ok. For now at least.
I am afraid you're correct. Only a temporary fix. In my case it lasted a couple of days but I had to go back to pop.orangehome.co.uk earlier today to stop the password request e-mails every time I tried to synchronise.
Perhaps someone with more technical knowledge could shed some light on this?
Trid to access Wanadoo e-mail today via Orange site , No joy but they are always down for one reason or another ,its been time for me to change for years but I never get around to it . Contract up in July I think its goodbye then .
Yes its been happening to me for the last 2 weeks to ... gets stuck on authorizing ... i phoned Orange who ( as per usual) said its not us its you.
so i hung up and looked for info, and came here to find i was'nt alone.
Borednows setting works well, i was using that a few years ago when i had similiar issues.
This is the RIPE Database search service.
The objects are in RPSL format.
The RIPE Database is subject to Terms and Conditions.
See http://www.ripe.net/db/support...itions.pdf
Code:
inetnum: 193.252.22.128 - 193.252.22.159
netname: MAIL-ESSENTIALS-ORANGE-UK
descr: Mail Essentials Project
country: FR
admin-c: TDMT1-RIPE
tech-c: TDMT1-RIPE
status: ASSIGNED PA
remarks: for hacking, spamming or security problems send mail to abuse@orange.co.uk
mnt-by: FT-BRX
I was checking in this forum because although I could access my emails via web-mail, when accessing via Outlook Express there was just no reaction until 60sec timeout, then error message saying password not recognised.
Re-entering password just got same response.
After seeing your hint, and checking as above, then tried one last time via OE before trying yr suggestion, and both my Orange accounts responded instantly!
Is that problem cured by Orange, or just temporarily cleared? Not good for blood pressure!
When it works, I'm very happy with the Orange system - allows easy access via webmail from any PC, but allows OE access from my own PC, with the crucial ability to see the full email properties - text plus header - in plain text, when doubtful about whether scam/spam/phishing or not.
Is that problem cured by 0range, or just temporarily cleared?
If you check the email section of the forum, historically 0range are always having problems with the various email servers they use.
I now use the specific IP addresses :
193.252.22.136 for POP
193.252.22.138 for SMTP
These have proved the most reliable.
I did speak too soon in my last post, as a few minutes later both my Orange a/cs glitched again when trying to collect email via OE.
Tried again an hour or so later, and worked instantly! without having made any changes! and still OK just now ...
Meanwhile, out of interest, I checked IPs corresponding to the POP addresses given to me by Orange, using the excellent http://www.selfseo.com website, with the results:
for 'fsnet' using: 'pop.wanadoo.co.uk' IP is: 193.252.22.129
& for 'orangehome' using: 'pop.orangehome.co.uk' IP is: 193.252.22.137
For the moment I will stick with what I have used for 18 months without a problem until today, but thanks for the info anyway, and I will check out your suggestion if the problem re-appears, and/or have the time available to experiment.
I am still getting this problem and so is a friend. The send and recieve either works well or the receive runs out of time, there is a requested for password followed by S&R error report. Looks to me as if Orange have a server capcity problem at the moment. I have not had a reply to my email to Orange on the subject.
Don't know about server capacity problems but it's 4am and mine's gone on the blink again.
Oops I lie, it's OK again now.
Sigh.
(Thanks for reply Borednow)
7/2/13 I sent an email to Orange service -- customer-service@uk.orange.com about this problem but have had no reply.
I have now used their web site to send the same message but I noticed at the top of their "email us" page they say the have problems (unspecified) and are taking longer than normal to reply. They say "Thanks for your patience" but I would be more supportive if they said what is going wrong and how long they think it will be before they can fix it. There is nothing I can find on their web site about this problem.
After my earlier problems with accessing my Orange emails, I had no problems yesterday, nor any so far today, all without having made any changes or adjustments to my Outlook Express settings.
Presumably therefore problems were Orange's problems, and not of our making.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
