my Orange up to 20mb speed has achieved 8mb in the past. The last 4 months or so it has been far slower , unable to acieve 2mpps.
ive plugged into the master socket and tried a quiet line test so need help.
I sent a form via Orange website but only recieved the automated reply sating 48hours is the target time for response. they havent so itried the support line and after a long wait got dumped .
I think i may need my MAC code after joining in the freeserve era. Such is life!
My real question now is , can i contact Orange to find out how much of my contract with them is left-- even though they appear to be in breach of it
Contacted Orange a couple of days ago and they checked and conformed there was a line fault and they would progress to their back room team who would cascade to BT..
I followed my line externally and found a tree in a neighbouring garden had grown around the line and was holding it taught. Chopped some small branches out the tree (with the owners consent) and hey presto speed back up.
Now was it coincidental my attempt and orang eactually flicked a magic switch to pick my speed back up??
lyfordc wrote:
my <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> up to 20mb speed has achieved 8mb in the past. The last 4 months or so it has been far slower , unable to acieve 2mpps.
ive plugged into the master socket and tried a quiet line test so need help.
I sent a form via <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> website but only recieved the automated reply sating 48hours is the target time for response. they havent so itried the support line and after a long wait got dumped .
I think i may need my <a href="http://www.maccodes.co.uk">MAC</a> code after joining in the freeserve era. Such is life!
My real question now is , can i contact <a href="http://www.maccodes.co.uk" target="MAC">Orange</a> to find out how much of my contract with them is left-- even though they appear to be in breach of it
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