Hi to all - am totally fed up with empty promises from Orange, basically im on 8mb package and speedtests return 2-3 through BT tester that apparantly is the only tester that Orange will recognise! Everything is new cables, filter, modem even our PC is brand new. If i want to play my XBOX then unless i want to play 1st thing in the morning then its a waste of time and as id like to play for a couple of hrs in the evening after work this seems to be asking to much. All lines/phone socket have been tested by BT and they say that our line is fine for 13mb. The main reason for this rant is that this contract runs till next August and i wish to know how you can legally break this? I am keeping regular checks on speedtest and noting down the speeds for future reference, in my eyes they have broken theyre side of the deal by not providing me with the product i purchased. Contract was done over the phone so i never signed anything (dont know if this makes any difference or not?). Fully intending on visiting citizens advice this week so hopefully theyll provide me with some possible options as i can no longer stomach paying for such an unusable broadband package!
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