My 18 month contract has now ended and Orange are saying that it is going to cost me £24 to disconnect my broadband as I now longer want them and im not moving to another ISP.
Does anybody know where I stand with them charging me to cancel my account and to disconnect me. Can they do that?
21.4 If you terminate your Agreement and do not request and use a MAC Code we reserve the right to make a Charge which you agree to pay. This Charge will be to cover the cancellation fee that we must pay BT for disconnecting customers in this way. The amount of the Charge can be found at http://www.orange.co.uk/time/d...onnection. Such a Charge will not be payable by you if you Move and have subscribed to our Service(s) at your New Home or if we are unable to provide the Service(s) at your New Home.
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