Hi there im having serious connection issues basically 5 days ago I found I could not connect to live du to an MTU issue I am accessing the internet through a Netgear DGN2000 which is setup correctly ie MTU settings and is fully updated and has been working prior to this and also still allows my pc to access the internet .
I stumped so if anyone else is having this or has a suggestion im all ears.
The value is now set to the specified Orange value but was running perfectly on the netgear default which was slightly less but still over xbox,s minimum required amount and my service I assume u mean package is unlimited so there shouldn't be any usage retrictions.
Sorry to read of your problems. I work for Orange and may be able to help.
If you can email your landline number/broadband account number and best contact number to customer.services@orange.co.uk, I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
Update : I managed to connect by removing all connections restarting the router then connected the xbox alone back in which gave me a very very slow connection and it said my NAT was moderate but all my router settings are to allow it and all ports are now open.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
