Sorry to read of your problems. I work for Orange and may be able to help.
If you can email your landline number/broadband account number and best contact number to customer.services@orange.co.uk, I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
Me too , can hardly watch Youtube video and video from a few other sites.Supposed to be unlimited downloads but are they capping our use? Never had any problem until later last year.
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