I have recently tried connecting my laptop (Toshiba satellite 2450-101 running XP SP2) to my livebox through a wireless connection using a Belkin wireless G notebook network card (I have also tried a Belkin USB adapter, Netgear adapter and the recommended Orange adapter).
Using each of the adapters I have managed to get a connection to the network, but with all the usb adapters I would get a varying speed which I would eventually lose, and hence why I decided to try and use a card. With the card I get a steady connection but as with the adapters this is lost after 30-40 mins. When I reconnect to the network I lose the connection again, and this continues with smaller time intivals each time.
What happens is that just before i lose the connection the speed fluctuates whilst decreasing. I have noticed that whilst this is happening the MAC address changes to all 0's and the channel jumps to 6. This occurs for a split second and then returns to channel 1 again (meaning the changing of the channel). Also, the MAC address, which is written on the livebox, does not match what my connection says but the name etc matches.
I have tried getting tech support from Orange, Belkin, Toshiba and each point the finger to each other as they all say "we can not give third party technical advice" however, I have tried explaining to Orange that it is nothing to do with my laptop or any of the adapters I have used as it has been a consistent fault throughout (or I've managed to purchase 4 faultly products ). Also, i have tried my laptop on an alternative wireless network with two of the adapters and it works fine, hence why I feel it is the livebox.
Also i have tried changing the channels and editing security and the problem doesn't shift.
Any advice would be extremely helpful, as I've given up on the tech support
Sounds it's probably a problem with the livebox. It's possible you're getting some sort of odd interference causing the disconnection but it's hard to show it's the case without a spectrum analyser or testing alternate hardware.
Have you ever had a wireless "g" class router in that location before?
Hi,
Your problem sounds very much like mine, if you have sorted yours out you may be able to help me, i feel like i'm going mad, i hae spent so many hours on the phone to Orange, belkin, hp as you say all blaming each other. I have got a HP pavilion notebook, which has been working great for about 3 weeks, bit of trouble getting connected originally, but got there, I decided to get a wireless card for pc not being used (purchased belkin wireless g notebook networks card) installed and could only get the intermitant signal and was unable to view web pages, initally this belkin card did not seem to effect my laptop, then i lost connection on my laptop, so decided to uninstall belkin on pc, and hae spent the last 3 days on to Orange and everyone else and am getting nowhere! the livebox is saying it is connected, byt i am getting the intermittant signal and unable to view web pages, i feel as though i have exhausted Orange technical help team, we hav done everything, reinstalled livebox, restored factory settings, i have typed in the WEP key so many times i know it off by heart, disabled my norton security, i feel as though everything has been checked and rechecked, the frustrating thing is that i have been connected wirelessly and now the only way i can connect is with ethernet cable. Can anyone help me, it is a waste of time ringing Orange, i feel i know as much as them. HELP
DianeS do the wireless connections bring up any pages, including the livebox pages?
In network connections you should have a wireless connection, right click, go into status. Is it showing as connected, if so go into support, what do the address type and IP address show as?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
). Also, i have tried my laptop on an alternative wireless network with two of the adapters and it works fine, hence why I feel it is the livebox.
