So anyway, there was a lightning strike round here a few weeks ago and the following day my livebox appeared not to function correctly.

The only light on is the wireless/wifi light at the end. I cannot get the box to reset using the method shown on the Orange site.

I'm guessing its the livebox, my line appears to be working fine using an older modem/router.


Is there any hope, or will i need a replacement livebox?

If so, whats the best way about getting one sent out, i dont much fancy sat talking to a call centre for half an hour if its not necessary



Thanks in advance.