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< Problems with Internet Everywhere Mobile Broadband ~ Broadband speed.. appears to be throttled to dial up speed?

geraldo

Posted: Thu Jul 16, 2009 5:12 pm

Joined: 16 Jul 2009 Posts: 3

Using the dongle on my XP system.. 3G, signal strength 74%.. the download speed appears to be at around 56kbps.. using oranges own software.
Is this correct.. it appears to use Window's own DUN system.

Have I installed the dongle software correctly?

Have got the dongle working on my Linux netbook.. ACER A One.. transfer speeds are much faster.. around 400kbps.

Why is this?

I'm very happy with the Orange dongle .. but don't understand the above!

Gerald Confused

OrangeProblems

Posted: Thu Jul 16, 2009 5:12 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Response Team

Posted: Mon Jul 20, 2009 3:52 pm

Joined: 15 Sep 2008 Posts: 485

Hi there, I work for Orange and might be able to help.

Please send an email to customer.services@orange.co.uk, including your personal contact details and username from this site, and I will give you a call to discuss.

In order that your email is forwarded to me quickly, please add "Darren Orange Response" in the subject field and also in the first line of your mail.

Kind regards,

Darren
Orange Response Team

All times are GMT

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