Joined: 13 Apr 2006Posts: 3Location: The north riding of Yorkshire
What, that 'tart faced' Nicky Campbell?
Best thing that everhappened was that they replaced him with Mark and Lard on BBC Radio one.
My opinion? Give Watchdog (and any of that other BBC 'Consumer affairs' gubbins) very short shrift. They appear to only deal with the most 'glamorous' of cases 'Hoover Free flights' and any opertunity to nip round the house of some bloke that's run off with OAP's savings (Yet never Rupert Maxwell, strange).
Whatever happened to the Mustn't grumble, stiff-upper-lip attitude of the british public?
We won two world wars in the last one-hundred years with that attitude.
But that's just my opinion.
_________________ "Have you tried turning your computer off and on again?"
So, your saying we should put up with being ripped off, having bad customer service, being jerked about by large organisations, and just "Stiff upper lip" it?
Besides, Watchdog gets the viewers, if it didn't it wouldn't be showing.. and it occasionally does pop up an interesting issue... it's all about ratings remember?
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Ex-Wanadoo Employee as of beginning of 2006
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My Disclamer:
Information given as Goodwill, and is not binding in ANY form.
Joined: 13 Apr 2006Posts: 3Location: The north riding of Yorkshire
Myles wrote:
So, your saying we should put up with being ripped off, having bad customer service, being jerked about by large organisations, and just "Stiff upper lip" it?
No, what I'm saying is I cannot stand that bloody Nicky Campbell.
Oh, there's also plenty to be said for paying a TV Licence to watch that load of bobbins!
The above is what I'm saying, owd bean!
_________________ "Have you tried turning your computer off and on again?"
Or there's always saying "Nah" to a TV licence, not watching TV, and probably gaining IQ Points >.<
Something like Watchdog's alright for easy publicity for something like this, and it also means they HAVE to do something if it goes public "onthe TV" that lots of people are unhappy.. This forum's a good start, and is ruffling the feathers of the higher ups I suspect... As long as things stay constructive here this could be a platform.. otherwise it'll get squished
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Ex-Wanadoo Employee as of beginning of 2006
----
My Disclamer:
Information given as Goodwill, and is not binding in ANY form.
Site AdminJoined: 07 Apr 2006Posts: 784Location: United Kingdom
Hi guys
Quote:
As long as things stay constructive here this could be a platform
This is why I have kept the site with the laborious task of having to register... I know that this will deter some visitors from posting comments but it is to protect the integrity of this website.
There is more to tell, with respect to "ruffling the feathers of the higher ups" but as yet I am not at liberty to say... Suffice to say, this website IS WORKING.
Excellent. They can't do anything about the domain name, as it's not derogatory, or the level of the posts, as they're being maintained.. watch for them tho as they might try sneaky tricks..
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Ex-Wanadoo Employee as of beginning of 2006
----
My Disclamer:
Information given as Goodwill, and is not binding in ANY form.
My Demon internet broadband service stopped working on 25 Feb 2006. Demon were never able to restore it and blamed the problem on a BT Wholesale programme of exchange works. In the end, I had to cease my Demon service (9 yrs as customer) and my BT home phoneline in order to start all over again with a fresh phone line and broadband connection from BT Wholesale directly.
Now, today, the same thing appears to have happened to my sister's Wanadoo connection (she is also here in London's East End) and a website www.wanadooproblems.co.uk appears to suggest lots of customers are being affected by problems between Wanadoo and BT Wholesale.
Is BT Wholesale engaged in some anti-competitive activity here to land grab customers and sign them up for 12 month contracts directly before real Local Loop Unbundling such as that by Carphone Warehouse or Wanadoo really starts to hit their profits?
I wouldnt worry about BT being anti competitive, its probably the bigest bereaucratic mess on the planet. Every department is treated as an independant company and has to follow the same procedures in communicating with eachother as any other third party provider. If there is any advantage in being on BT broadband its simply down to better customer service, not that there are any shortcuts that third party providers aren't privy to.
Any hint of anti competitive behaviour from any department means risking having their government and corporate contracts stripped. In practise this means that if a retail site for example is off line and its known an engineer is in the exchange with a with a domestic issue, that engineer cannot be diverted, even if its a 30 second wiggle a cable job. The case has to be put through the same procedures as any other company.
The domestic side operates in exactly the same way with BT openworld, wholesale and the engineering departments all acting independently. Its more likely that if there are issues that aren't sorted as quickly as BT seems capable of its down to issues within the provider, wanadoo or whoever, not communicating properly. But on the other hand, BT wholesale isn't that highly regarded within certain other BT companies. So maybe no ones getting as good a deal as they should.
Ive complained to Ofcom, Watchdog and again to Orange.
After not being able to send emails for a week. Yes Im using the new servers, after they finally told me they had changed, after a half hour wait on the phone.
The person I spoke to at Orange loftily informed me that "Orange did not watch Watchdog", that the programme was of no interest to them because I will find that all ISP are the same.
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