Hi guys lately i have been experiencing slow internet and wondered if you could help me with why that is or ways to make it faster
i thought my Orange internet was fine but since going to uni and using the internet in my halls which i assumed is shared with everyone else living there i realised my internet is really slow.
for example when downloading a film i only get 50-80 kb/s and it takes a good 2 hours or so to download, where as at uni in the halls the same download would take like 25-30 mins and reach speeds in the hundreds.
is this normal for my home internet connection to only download at 50/80 kb/s
i also found it really frustrating whenever i try to watch a live stream or use p2p software like sopcast as it always buffers or pauses..... does this have anything to do with my connection or settings.
i am with Orange broadband and use the wireless Orange livebox with the red @ light on the front.
i rang them up recently and just asked them to tell me what speed i should be getting and they said 4mb broadband
i am no techy so any help would be greatly appreciated.
Hi there ziotree, I work for Orange and might be able to help.
Please send an email to customer.services@orange.co.uk, including your personal contact details and username from this site, and I will give you a call to discuss.
In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.
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