Hi glad I just found this forum! Hope you can help... I've been loosing my connection for around 8 months or so now. I usually happens around every 30-60mins, but varies a lot... could last a few hours, or I could loose it several times in an hour.
Have contacted Orange, they don't care! They asked me what my Livebox was doing, i.e. what was flashing on it, but nothing appeared wrong, so they basically said it wasn't their problem.
The only way I have to resolve it is to disconnect all cables from the Livebox, and reconnect a minute later... then five or so minutes later it'll all come back and be working fine! The weird thing is that my wiresless continues to work (the way my PS3 is connected) but it's the ethernet connection that dies.
I was using Vista at first when it went wrong. I then changed to 7 and it worked perfectly for 2-3 weeks, was thinking it must have been the OS... but alas eventually 7 started going the same way too. I have replaced the ethernet cable, again a few days of bliss, but then went wrong again. I have another ethernet card but when I install it nothing works at all, and it disables my other card, meaning I have to do a restore point to get it working again not ideal!
I'm thinking it must be the card, but why would it suddenly start doing this? Before I spend out on even more is there anything else worth trying? Thanks for reading a hell of a long first post
Hi I actually hadn't tried that, but I have over the weekend to unfortunately give me the same result
On the plus side I did find out I'm actually on 8Mb now (shame it don't work very well!) so feel free to move this to the correct part of the forum, thanks.
I'm pretty sure it must be the card in my PC, because I've tried another cable and the wireless continues to work even when I loose wired connection... the thing that strikes me werid though is just how random it is. This weekend was a great example, sunday was awful! The worst it's been in ages, literally loosing it between 20-30 mins all day, that's from 10am - 1am. However yesterday, absolutely perfect, it didn't drop once... odd!?
Also, it seems to do it more when the PC's in use. If I leave it for hours and come back most of the time the connection will still be live.
I hope it works on 7, but it says no drivers needed for XP or Vista, so will this be just plug and play? Just scared of loosing everthing like the last card I installed!
Thanks a lot for the link though, worth a punt for a fiver
Its a reasonably mature chipset which should work on practically any operating system written in the last 8 or so years. I can't see there being a problem on Windows 7. Ethernet is a long established technology and doesn't cause as many problems with drivers as cutting edge stuff. Famous last words......
Hey. So I got the NIC two days ago, installed it with the provided drivers and everything seemed fine! A good night without a loss in connection.
However, yesterday, lost it again...
So to sum up, I called Orange and they told me it wasn't their problem, it was either my NIC or cables. I have replaced both, and am still getting the same problem.
What now? I guess I'll be calling Orange back to tell them. But what else could it be, the Livebox? It's still strage though that the wireless part of it continues to work, that's what's really getting me, unless both ethernet ports on the box are broken... seems unlikely. Maybe if Orange fob me off again it's time to get a new router, or even go wireless on my PC.
But could it be an actual line fault, but then is it Orange or BT i need to be talking to?
Its easy enough to find out if its the line or the connection to the live box. Next time it goes down try to access http://192.168.1.1 if it asks you for a username and password, or you get the router login page you have a connection to the livebox from the PC. Failing that we get geeky with the command prompt, ipconfig and ping..........
Okay I'll try that, sure I won't have to wait long!
Strangest one ever last night... came home and wiggled the mouse out of standby and was met with a nice big red X next to my connection (saying limited connectivity) but my net access was actually fine!? Odd lol...
Meanwhile my mate has given me a wireless PCI card to test over the weekend, seeing as though my wireless never actually fails, it could work.
Sounds like its Windows thats your problem. How early a beta is it ?
What might be an idea is get a Linux 'live' CD, boot up from that (It won't touch your hard disk and windows) and it will test your existing hardware and internet connection entirely independently of your existing operating system without having to reinstall anything afterwards. The standard Ubuntu works as a live disk. Its a big download but it doesn't need any messing to get it onto the internet. You'll need a CD/DVD burner and blank media or you could try ebay, someone on there will sell you a CD for a few notes.
Yeah thing is it does the exact same thing on Vista too, so doubt it's as simple as an OS problem.
Now regarding this wireless card I've been given... installed card, installed drivers automatically and all my streets networks appeared. Clicked on mine and connect, it asks for my key, entered, didn't connect.
Have noticed though, that for some reason when I click on the connection it says it's WPA. But obviously I have a WEP key to enter instead, I can for the life of me not work out how to change it to ask for a WEP key!? Any ideas?
EDIT: Just after I posted this my connection failed. So I tried doing what you recommended. I couldn't talk to the box via 192.168.1.1, couldn't ping or tracert to it either. But strangely it still gave me an IP address.
Have you pressed the pairing button prior to trying to connect ? It won't pair until you do. By default the livebox uses both WPA and/or WEP. The keys appear to be the same for either.
You can change the wireless behaviour by connecting to the router with wired and logging in.
The only way to be sure is to get an entirely unrelated computer and make sure which end is giving the problem. The linux suggestion was an half way house which at least takes the O/S out of the equation. It entirely alien to windows and cannot influence the existing O/S or be influenced by it. Which isn't the case with first cousins like Vista and Windows 7 especially if the drive wasn't wiped between the two.
I've just over an intermittent problem with my connection - it would lose connection to the livebox several times a day for a minute or two at a time. I replaced the card and the problem continued. Doing some investigation showed that it was a bug in the network card driver and the card I replaced it with although being different used the same driver. I've had no issues since I put another card in that didn't use the same driver. This may or may not be related to your problem but it shows my thinking on the 'alien' O/S idea.
Its normal for an interface to retain an IP address for a while (24 hours in the case of default install XP I believe) after the connection to the DHCP server (your router in this case) is lost.
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not ideal!
