I have a website which I created when using the 64KBps dial up for Internet access. It has not been updated since Jan 2003. I would like to remove it using FTP Explorer. Since I have transferred to another ISP for BroadBand, I am no longer a Freeserve/Wanadoo/Orange customer, though my main e-mail address is still **@****.fsnet.co.uk.
Please can someone advise as to how I can get rid of this site, or whether someone at Orange can do it for me?
Nobody came back to me on here about this, so I will tell you what came over e-mail from Orange... Firstly a long novel about how to use 'FTP My Site' on the newer 30MB sites (totally irrelevant!). The mail did however give me another e-mail address to report this again to for the older 15MB sites, the category which I believe mine falls into. I got a response saying that essentially I have to use an Orange connection, which I don't (or see any reason why I should have to!) have, to delete the files. Marvellous!
Most ISP's that give you web space when you join them will only allow you to access it by gong through their connection, the same applies for sending emails using smtp. I suspect eventually the web site will deprecate.
Thanks for the replies folks. I have emailed Orange again, this time asking them to delete the webspace as the information is now obsolete and they have my full permission as the owner of the data to remove it.
I'll post an update if/when they respond.
My Pay as you Go account is definitely active as I have had to retrieve it every so often to keep my e-mail address live.
I am resigned to the fact I'll have to wait until someone I know who has an Orange connection will let me on their PC to connect via FTP to the site and remove the files.
You can run a 56k modem connection without disabling or uninstalling your broadband, so why not install a 56k modem, sign in to your account on this number: 08456653000, your username is everything after the '@' in your email address, and your password is the same one. You can then remove your website information.
Or, another option is to change your email address and let the freeserve one die. Your webspace will then be deleted.
The Orange system assumes that you are still a customer, as you keep retrieving your account, therefore your website stays put.
The solution is in your hands.
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