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< Orange HOME products ~ Livebox connection keeps dropping out with Windows 7

pbisley

Posted: Fri Feb 12, 2010 11:40 pm

Joined: 12 Feb 2010 Posts: 1

Since I changed from WindowsXP to Windows 7, my broadband connection through my Home Max libebox drops out at random intervals. Is there a software update to rectify this problem?

OrangeProblems

Posted: Fri Feb 12, 2010 11:40 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

ThomasA

Posted: Sat Feb 13, 2010 12:37 am

Joined: 05 Sep 2007 Posts: 302

try turning off uPNP on the livebox.

Response Team

Posted: Tue Feb 16, 2010 9:34 am

Joined: 15 Sep 2008 Posts: 485

Hi pbisley, I work for Orange and may be able to help.

If you still experience problems with your connection after turning off uPnP on your Livebox, please email your landline/account number and preferred contact number to customer.services@orange.co.uk, and I'll give you a call to discuss.

So I can pick up your mail quickly, please add 'Darren Orange Response' in the first line.

Hope this helps

Darren
Orange Response Team

All times are GMT

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